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December 2023 by Jason
We've rented exclusively from National and this location specifically for years. Always a great experience.
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August 2023 by Jeff Gomes
Allways busy and only one employee to deliver at the rental agreement and delivery ver the keys.Cars are generally clean.
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July 2023 by Ruizhe Jin
Rent there 10+ times and trust me, it is the best non-airport national branch I’ve ever seen.
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June 2022 by Tyrone King
Viewers insight gives national car rentals a five star rating.
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October 2021 by Peggy K.
After reading dismal reviews of both National and rental cars generally, we were pretty anxious. Would there be any cars available even though we had reserved one? Would there be adequate and helpful staff? Would the car be in good shape? YES to all of the above!! We arrived around 6pm on a Saturday to find 2 staff waiting to help us and a greeter outside. Check in was mere minutes and there were 2 people outside to direct us to a car that was very clean and had about 4000 miles in it. The cost for a week was about $500 but, after numerous other charges our bill was $1000. Not cheap but otherwise a very quick and easy process with helpful staff across the board, from the desk to the shuttle driver.
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September 2021 by K F
National is the best. Especially if you have a corporate discount. Since covid, it's important to make your reservations in advance. Safe travels!
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August 2021 by Hydrangaes anika
Better than the airport. But not too many option to choose from. Workers are ?
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May 2021 by C Els
I rented. I drove
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February 2021 by N Boddie
Efficient pick up and drop off with minimal contact...
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February 2021 by Jermaine Ross
I will never rent a car from national car rental at 30 street train station in Philadelphia again.I put a reservation in for a car there for 3 days and came from out of town to only get there for the sales rep to tell me that I will need $ 584 when I talk to them over the phone twice I was told my bill is $194.00 to make the story short they lied and they was very unprofessional and will never get my service again.
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October 2020 by Steve Isdale
Evan is the manager and he did an incredible job helping me with renting my car. Outstanding service and communication. I highly highly recommend renting a car with Evan, he is amazing.
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October 2020 by DADDYDAOUD4SURENOW
Great communication with staff. Reasonable car rates and awesome cars
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August 2020 by Tonya Jones
It's been a few years since reserving automobiles from 30th Street Station. I recently did so and was disappointed with a customer representative named "JOHN." Before I continue, I find that most communication issues surround delivery, not the message. My reservation was for 4 days, one of which I could not drive the vehicle due to a flood and evacuation in my neighborhood. My thought process was to get the car to a secure, flood free area and then concern myself with the issue at hand. A few days later, I secured a new reservation and contacted 30th Street, advocating for a partial credit on my new reservation. While JOHN explained that I could have returned the car on the day of the flood, his tone was condescending, unapologetic and repetitively articulated "what you did with the car is your business" (I'm protecting your vehicle) and refused any assistance. There used to be a group of individuals (that are no longer there) who were always polite, concerning, polished, upbeat and helpful anytime I had a less than a stellar reservation. I think it's time to seek out an alternative company to give my money to.
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July 2020 by Tonya Hancock
Great luxury cars & the price is awesome
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July 2020 by Paul Mendes
The National office at 30th Street Station in Philly is terrific.