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November 2023 by Anthony Copeland
I order an engine gave them the vin number, they still sent the wrong engine. When I called to speak to someone about the mistake they made, I was giving a hard time. I was told to swap the cams from my old engine. This would of been a difficult and expensive job. I advise you not to deal with this place
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September 2023 by Aimee
Have had to get parts 3 times in the past 6 months for 2 different Vehicles and Orthodox was the best price and most helpful of all the junk yards I researched , very professional and had a great experience every time! ?
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September 2023 by Dailon Gillings
this place is a rip-off...they do not refund. i purchase a used ford transit transmission and they refused to refund, i got an exchanged and the problem was the same
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September 2023 by Tene Williams, MS
They had Kia Forte 2015 rim, very professional and accurate.
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August 2023 by Kyra Freeman
Mr. Matthews has amazing customer service skills. He is great on time management
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June 2023 by Patrick M
I needed an engine for a Kia Rio, I dealt with Ron there. He and I spent better part of 45 minutes on the phone going over every option I had for pickup , vs shipping. He did everything he could to save me money. Top rate communication during and after the sale. Very happy so far with the engine I got. It's only been a few days but it came complete and so far no issues. I'm very happy with these folks and will be more than happy to deal with them again.
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June 2023 by Mike H
Zero stars! Drove an hour and a half for a part that they assured me was available and undamaged. They also told me that the part was off the vehicle and would be ready when I got there. When I arrived, They told me I had to wait over an hour for the part to be removed. About an hour and a half later, some guy came outside and said the part was damaged. Unbelievable! Shady business practices.
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May 2023 by Lenford Dobney
These people a thieves plain and simple, they use city contacts to tow your vehicle to their lot and when you go there to retrieve it they use fraudulent tactics to hold on to your vehicle to rack up storage costs even after you've provided the necessary state citified documents. I had to get the police involved before my vehicle was released to me.Most of the parts they sell are from people's cars they've withheld so long they can't afford to get it and have to give up on it.
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March 2023 by Josh-oo-uh Debkowski
So I called twice ahead of time to make sure they had the part they listed on eBay in stock still. They confirmed that they did, and even scheduled a time for me to come in . Although I had to go there to pick it up . Philly is about a 50 minute drive from where I live . I arrived there, gave them my Name which made the reservation pop up. Said it would take a few more minutes to have the part ready . I get a call in 5 minutes saying the car was scrapped and the part isn’t available . No apologies, no sympathy. Imagine if someone drove even further than me . They have to get their professionalism together, there’s no reason they should be making reservations on the phone without actually confirming they have the part . Unacceptable.
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February 2023 by MarTina Harmon
Horrible Experience! Appointment was set up for Jan 30, 2023 between 12-5p received a call around 4:30pm that they were over booked and needed to reschedule. It was rescheduled for January 31, 2023 between 8-12. Received a call at 12:30 stating the driver was 40 mins away. The supervisor was rude, dismissive and unapologetic!!! Don’t waste your time like I did!! Two days waiting for nothing!
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February 2023 by chu chu
Orthodox always finds us the parts we need. If you having trouble getting any part, call Orthodox, they will find it for you. Also they deliver local. The staff is helpful and professional. Highly recommend ?
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February 2023 by Chris Sagias
They really just tried charging me 100$ for a part that is 60 brand new and I had to wait 2 days for it
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January 2023 by Rose Mathes
Mt husband has been dealing with this company for over 30 years druver Steve very professional the only down fall dealing with them this time we were quoted 1 price and it was a big difference over 200. But we will be doing business with them in the future and I recommend them highly.
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December 2022 by Dan Mathes
Great company to deal with I have been dealing with them for 30 plus years Great people to deal with Nick and Angelo and Dominican and Steve the tow truck driver
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November 2022 by Cruz Will
The try to sell a use part for 80 Dollars when it cost 80 new on Amazon try to get deal and they would not do it plus they keep on phone forever
