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January 2024 by V Kendrick
Just bought a souvenir from the area. Attendant was nice. I was there about 15 minutes.
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January 2024 by Cole Dominique
Yesterday, on 12/9, I visited the Pandora store hoping to get my newly received birthday bracelet cleaned. I transferred my old charms onto it, but they were quite filthy. However, my experience turned out to be disappointing.Upon inquiring about the cleaning process, I was met with an unaccommodating response from the staff. The young lady, who I believe was of Muslim light-skinned descent, informed me they don't offer cleanings during the holidays and that I should return in January. What puzzled me was the lack of empathy in her tone and the fact that another staff member, a tall dark-skinned lady with glasses, seemed disinterested and even appeared to stare me down.The explanation given was that they were too busy during the holidays, despite there being approximately four workers present with only one other customer besides myself. Despite understanding their policy, the rudeness and dismissive attitude of the staff were uncalled for. The light-skinned young lady avoided eye contact throughout, conveying an unpleasant attitude.This encounter left me feeling unwelcome and undervalued as a customer. While I understand the challenges of a busy season, the lack of professionalism and customer service were disappointing. I hope this feedback prompts the store to reconsider their approach during peak times to ensure a more positive experience for customers.
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January 2024 by Massiah James
Been here since the 9:30 am its says the store opens at 10am but the workers are just staring at me not opening in the store
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November 2023 by Destiny Holloway
Young lady Desiree was very rude !!!
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October 2023 by Des
The young woman Desiree I really wish I had someone else to help me sue act if she didn’t want to tell me how much the charm was but except for me to just buy if horrible she need to be a little more kind.
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October 2023 by Ya C
Never open on time!
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August 2023 by Vic Jackson
This lady Barb was unnecessarily rude and avoided serving me. Her attitude was bad. She told me to stop looking back around the counters on the other side and was suspecting me.
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August 2023 by Morgan Jeff
This worker called Barb completely ignored us and attended another customer when we were there first and waiting for assistance.
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August 2023 by Cindy Jiang
The employee called Barb, ignored us and acts racist. She narrowed her eyes at us.
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July 2023 by Angelina Ferrell
The store Manager, Barb, was exceptional!!And she cracked up at my weird humor! ?To be quite honest, every time I go to this location, every employee is helpful!Back in Feb an associate, forgot her name but she has a red tattoo on her neck, but she was extremely patient and helpful with my nephew when we went to purchase his mother's birthday gift.
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June 2023 by Monique Turner
Love the customer service great place
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April 2023 by Brian Khan
Employee sent me to Zales within the first 20 seconds of talking to her. Came back and said they didnt have what i wanted. She said "mmhmm". Then i said when youre done with that customer can you help me. And she was dead silent.I did nothing to this woman. Never met her, never seen her, never want to.Was extremely rude and shouldnt work around people.Shes the type that needs a overnight shift cleaning up a morgue or hospital by herself.
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March 2023 by Christine Dorley
Great options to build your bracelet. This is an outlet store and sales are final. You can't beat the prices.
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March 2023 by SYDNEY E STEVENSON
Always a joy to go to Pandora. The Staff is great and very helpful. I took advantage of the special today, I'm very happy!
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February 2023 by jannatul hasan
Did not like customer service. I was trying to buy something but I felt rushed.
