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April 2024 by PL
I've had both takeout and dine in. The employees are very helpful and the food and portions are good. it's a central location by the Reading Terminal and PA Convention Center so usually busy weekends and daytime. Ample seating but sometimes tables are not wiped down and the kiosks sometimes down. Otherwise good place for groups or quick bite. Love their salads, sandwiches, green honest tea, smoothies and value duet specials (combo 2 items your choice)
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April 2024 by Jenna Tobin
The cashier was extremely friendly and helpful. There was an issue with my giftcard and he was able to help me. Breakfast was over by the time the issue was resolved so I couldn't order it but he made an exception and I was able to order my breakfast!
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March 2024 by Andrew Niemynski
Go across the street to the Reading Terminal for good food
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March 2024 by Lucy
It coffee ,thank you
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March 2024 by Thomas Richards
Memorable bearclaws, great coffee for the price. Helps with the creative process.
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March 2024 by Connor Reiter
The missed key ingredients in my sandwich and the staff were not kind
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March 2024 by chickpeagirl
This Panera has let me down so much. Me and my mother both have celiac disease so we CANNOT eat any gluten. We had to replace her soup because they were out of a lot that night. We asked what soups were gluten free and they proceeded to tell us that the only soups that weren’t was the chicken noodle and veggie soup. We asked multiple times if the broccoli cheddar was gluten free and every time they said yes, which is completely false. If we didn’t search it up before we ordered we could have gotten very sick. I also received a chicken salad with very frozen chicken. Looked and tasted like it had been in the freezer for weeks before. Honestly I was scared I might get food poisoning. I always used to think very highly of Panera, but after this, my attitude has changed.
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March 2024 by toni domm
Panera ur morning staff really need education they are rude nasty for customer service if i can give down then 00 i will do
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March 2024 by Barb Hauck-Mah (barbhmphilly)
Our family enjoyed lunch here after visiting the Convention Center. We had different salads, mac n' cheese, a sandwich and drinks. The food was good, typical Panera Bread quality. They appeared to be short-staffed, and no one was at the counter to take orders. We had to place 4 separate online orders, which came at different times. Some of us got text alerts or heard our name shouted at pickup. Others had to go hunting for their order.
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March 2024 by Synwon J Yoon
My mobile order of a large Yuzu Mango drink wasn't ready until I asked the order status even though it wasn't busy at all.Yuzu Mango drnk's taste issue is not only this location. Recent change of the taste is horrible. If the taste is not come back, I may cancel the membership because no worth for the poor tastes of SIP.
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February 2024 by Navaraj Dhakal
Always my favourite ?
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February 2024 by Tommy Taylor
This place was packed when I visited. Only saw one person behind the counter. Others were preparing food or cleaning. Service was great and friendly despite how busy he was, he looked like he needed a little break but filled orders without the slightest complaint . No name tag so can't say who he was. This guy was a champ!
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February 2024 by Norman Bonk
Friendly staff, generous customer policies, great atmosphere and location.
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February 2024 by Christine Lanza Zaengle
The 4 cheese souffle was awesome, cookies were good
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December 2023 by John Kilgariff
Wasn't happy going there today to see the store closed by the board of health. This is the 3rd time in recent memory.Update 12/18/23. My overall review of this location. I have been coming here for yearsI used to order food here, but it was incorrect or not good consistently, so I stopped. I subscribe to their sip club, so come in for coffee. It's a convenient location and usually have lots of seats open. As I sit at a table and write, I came in, rang up my order on the kiosk, easy peasy. But then, you have to rely on the staff to give you a cup. And most of the time you wait..and wait... and wait. I waited over 10 minutes for a cup, while watching employees doing nothing. One went right by the counter and didn't acknowledge me. I'm used to him(cook-long blonde hair glasses?). He's always mean and miserable, so I didn't even bother to try and get his attention. But that's the amazing thing about this location. They have no one dedicated to the front (every other panera has self serve cups so don't have to ask at an unstaffed counter. And when you wait for someone to appear, the sharks, aka delivery guys, are circulating waiting for a human, and they all run up with their phones, no regard to anyone waiting at the counter. And the staff always caters to them first. The hippie looking ( general?) manager is the worst at this. Then after waiting 10 minutes just to get a cup, they were out of dark roast coffee and cream. After waiting another 5 minutes, I was told they were out of milk and cream until their delivery comes in ( reading terminal market is right across the street). its always a horrible experience and today was no exception. If the sip club wasn't so cheap, I would never set foot in this always horrendously managed store
