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March 2024 by Ling Lin
I’ve been coming here for a few years now for eye exams. Never had an issue with eye exams - the doctor’s nice and appointments are easy to book and they take my insurance with no problem. I prefer to get contacts here (just to use up my benefits) cuz the only time I ordered a pair of glasses they took forever to come in.
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March 2024 by T A
DO NOT GO HERE! When you go to a doctor you put your trust in them that they give you the correct assessment. I went to this specific pearl vision and the doctor not only changed my contact script he changed my glasses as well. The issue wasn’t realized until i order a year supply of contacts and a set of glasses. Both non refundable! So i suffered for a year with wrong vision. The next year i went to another doctor and she was appalled at the script that was in my glasses. It was way too strong and the glass was not for my eyes. The contacts were wrong as well. I proceeded forward with that doctor and when i got my new contacts and glasses i am amazed at how much my vision improved! I am 46 years old so my script does not change that much. The fact that they are giving wrong prescriptions on both glasses and contacts is a huge red flag! Do not go here
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February 2024 by Brigitte Lauletta
Very friendly staff, efficient and knowledgeable. The doctor was excellent, and explained everything to me. Would recommend them to family and friends.
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February 2024 by La Mega
The doctor is good but the reception is terrible, they answer the call whenever they want and they take a long time to deliver the lenses.
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December 2023 by chhun keo
Avoid this place if you’re getting eyeglasses. I’ve waited since October for my daughter glasses and still waiting it’s almost the end of the year.
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December 2023 by Thi Lưu
Making glasses is taking so long. At this rate, before I have new glasses, I will be completely blind.
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August 2023 by Margarita R.
I did not love my experience to this location. The doctor was ok but the staff is not the best. I was basically ignored when I requested thinner lenses (which was part of my benefit). To top it off, I waited about 4 months and called a couple of times in between. The last time I called, I was told my glasses were ready for pick up but they didn't have the right number on file and couldn't contact me. You'd think that they'd verify the phone number the number of times I called to check the status before.
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June 2023 by tony lump
Don’t pay before you get your glasses. Over 3 weeks waiting. I call and it’s like they are paying me. Very cold. Calling now…goes to fax
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April 2023 by Ching C
I had the misfortune of dealing with this place and I can say without any hesitation that it is the worst place to purchase eyeglasses. I went there looking for a pair of glasses and was promised a refund if I did not like the lenses, but it turned out to be a complete lie.After purchasing the glasses, I realized that the lenses were not suitable for my eyesight. I tried to return the glasses and get a refund as promised, but to my surprise, the staff completely denied my refund request. They didn't care about their customers at all.I would not recommend this eyeglasses place to anyone. They are a complete scam and a fraud, and I urge everyone to take their business elsewhere.They are not worth your patronage, and you will only regret dealing with them.
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February 2023 by Grace Muller
The worst place ever !! I tired coming here out of convenience, but will drive to another location further away just to avoid this place altogether. The technicians are rude and condescending, the office is filthy dirty, and the wait times are atrocious. I’d rather walk around not being able to see than get my glasses filled here! STAY AWAY!!!!
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February 2023 by Krystal
Been trying to order my son glasses for 4 months all systems are down they can’t order anything. Now I have to go somewhere else after waiting 4months for a pair of glasses. They should have told me this from the beginning.
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January 2023 by Nick Trent
Don't listen to all those one star reviews. Like most have said Ive been coming here since I was a child and never had a single bad experience in over 30 years through COVID and everything. The exams were always better than anywhere else I have ever been and the visit was always pleasant. Thank you for your years of dedicated service to our community.
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November 2022 by Hassan Freeman
While it may take some time to get my glasses, I am updated regularly and the explanations are always thorough. The Dr., Fantacoba is very good and the staff are always professional.
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October 2022 by Tabbitha Clancy
Been going to them since i was a kid they treat everyone like family
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August 2022 by Jaclyn Dachino
I’ve been here twice and had a great experience both times. The doctor and the staff are very friendly, appointments run on time, and exams are thorough and efficient.