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February 2024 by Diane Trower
I was treated like family. They made sure I knew what was going on at every step.
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February 2024 by Tung phan thanh
Good service.
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February 2024 by Angelito Rosario
Great costumer service, very fast and friendly with great communication.
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January 2024 by Maisie Suarez
I must say that things are changing at this Pep Boys because how I was treated recently was a drastic change from previous experience months ago. The mechanic that serviced my car was Amazing and sharp!! Johnny was well mannered and was able to assist me with my car trouble in a timely manner which I extremely appreciated since I had to pick up the kids from school. He was on point, and I definitely recommend this place and will return for future services.
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January 2024 by Hilda Adorno
In & out, just how I like it!
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January 2024 by Elizabeth trower
The customer service here was wonderful from the beginning When I made the initial call, Edwin took the call and made sure when I came in I was taken care of by Johnny who was very informative on everything that was going on. I really appreciate how Cecily maked sure that my warranty was taken care of they all worked as a great team and will bring my car back.
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January 2024 by Caroline Toro
This have been the 3 time I go to take my truck with the same problem and its not in till yesterday that they finally did there job I really appreciate the service the first 2 time I went they didn't do anything and I pay for the service and there's no record of anything and they didn't give me any recipe or nothing but yesterday I got paper work of everything they do and they gave me recipe and put everything in the system thank God for people like the ones that attended me yesterday ? that really did there job
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January 2024 by Joshua Smith
Johnny and Edwin are the real deal. From customer service to great car service. I almost didn’t come to the place after previous service but I needed quick assistance and I’m happy that I decided to come. I will be coming back!
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December 2023 by Martha Gonzalez
Excellent services!!!
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November 2023 by Rose Cortez
Perfect service, and kept me updated on everything they worked on my car ⭐️
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September 2023 by Victoria Johnson
I suddenly picked up a nail in a tire after passing one of our many construction sites so I rushed to Pep Boys on Hunting Park ( which has been my go to location). Despite their other projects they quickly examined the tires, identified the problem and prepared to seal the hole. They requested a delivery from the Hunting Park Auto Zone location in order to get an item they no longer carry. The cement glue was delivered. The tire was fixed. The staff was amazing, helpful, considerate and efficient. Back on the road in an hour for $26. Not bad!
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September 2023 by Michelle Portalatin
Frederick did a great job with multitasking the service desk and completing my service request effective and efficiently.
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July 2023 by Jesus Soto
A+++ Service , quality and quick service. The service manager was informative and provided me the ease that the work would be done in a timely manner. In fact, the work was completed earlier than expected! Great job!
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July 2023 by Victoria Aviles
Very unprofessional, took 4 hours for only an oil change. Won’t ever go back!!!
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July 2023 by Mathew Moroso
They need to make sure that the staff have the same information. I was trying to have an oil change done with my own oil and filter. Called two separate times, two different people told me I could do that, and it wasn't until after I had purchased my own oil, filter, and brought in my car that I was told that they wouldn't do it because of a policy. It's just inconvenient and annoying to waste time like that.
