Came in to resolve a reoccurring issue on my account with Kasey representative and rather than tell what those were she directed me to the teller to pay a fee to get them printed. She basically made me feel rushed and wasn't of much help
August 2023
Service anymore sucks at grant and academy. We’ll never again apply for a mortgage here also. Nothing but headaches anymore dealing with Pffcu. Also, told I could have a certified check voided and no charge, we’ll, they charged, and the jerk manager said no refunds. Ya, ok. I’m done with this bank after 35 yrs.
June 2023
I have a love hate Pffcu relationship. I have overdraft protection on my account. Granted, I spent more than I thought I had. I paid my credit card bill and was .21 cent shy. They charged my $18 for being .21 cent shy to cover my credit card payment. Make it make sense. I would've been ok if it was $7 but, $18????
About PFFCU - Police and Fire Federal Credit Union
PFFCU’s mission is to be our members’ primary financial services provider, focusing on loans and deposits. We will earn our members’ Trust by providing quality financial products at very attractive prices, delivered with superior Service, Value, and Convenience.
