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July 2023 by Julia L.
Found these guys through a recommendation, and I'm very pleased with their work! They came a little late, but they texted me beforehand, which was nice. It was only like 15 minutes, so not a big deal. (a while ago on another move I'd used a different company, and woo boy, like night and day!). I had packed up everything, and the three-man team practically flew through! Then they got the rest of my stuff from my storage unit. It was a 10'x10' packed to the door, and even that went very quickly! Ended up having to wait a little while for my elevator slot at my end destination, but better early than late! Great work, big thanks to Edgar and the guys!
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March 2023 by Shonae Gray
Just the absolute best movers!! From the professionalism, efficient, prompt response, on time and went aboard beyond.
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December 2022 by Stephen D'Onofrio
Professional company! Excellent moving company that made everything very easy and we’re super helpful! Soooo great thank you thank you
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November 2022 by Julie W.
They were able to make our dates work, quoted a reasonable rate, sent a detail oriented team (they wrapped our furniture really well) and overall got the job done satisfactorily. There are a couple of dents in cheaper, softer items, but I don't know how you'd avoid those. The team wanted to work through lunch and ended up taking only a half hour longer than the estimate. There is a charge for using credit, so we made sure to have a combo of cashiers check and cash to cover most of the bill. The guys also suggested using the brown packing tape instead of the clear because it holds the boxes together better. Good luck with your move!
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September 2022 by William Schneider
Dale, Nick, Rahshe helped me to move in University City on 8/18. They were timely, efficient, and extremely cool. Moving in general is a stressful experience, and I'm generally a high-stress person, but they made the process as smooth and painless as possible. Highly recommend.
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July 2022 by Chi Y.
I had a lot of mixed feelings about writing this review. I waited a couple of weeks after my move to make sure I didn't let my emotions dictate the review. Ultimately, I feel 3 stars is the most I can give, after giving it a lot of thought. First I would like to say that the crew that worked on my move was excellent. They worked fast under very difficult circumstances and pouring rain. As far as I can tell, none of my furniture was damaged and there was only minor damage done to the walls of my new home. I gave them a pretty generous cash tip to thank them. PhilaGorilla is lucky to have this crew. If I was rating them only, I would give them 5 stars. But PhilaGorilla, as a moving company, needs to re-evaluate how they manage moves. They clearly overbooked the crews on my moving day, resulting in a world of worry, anxiety and stress. All of it unnecessary. The person who manages the schedule booked my moving crew for a morning move from 9am-12pm. This was the move before mine. Mine was scheduled to begin at 12pm. On their website they pretty much guarantee that they will arrive on time and give you a trouble free move. That was not my experience. On the day of my move, I had scheduled the freight elevator of the building I was moving out of for 3 hours. So I had it from 12-3pm. My moving crew from PhilaGorilla arrived at around 1:30pm. This was a direct result of overbooking. They finished their previous move at around noon and then they were stuck in traffic for 90 minutes. Terrible planning is an understatement. Moving is already one of the most stressful experiences in life. PhilaGorilla made it unnecessarily hard. I do not recommend them.
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July 2022 by Alexandra Vlangas-Perry
PhillaGorilla Movers damaged my dresser and now they're ignoring me (when they initially said they would fix it).I had PhillaGorilla movers move my things from my old apartment to my new one in Philly, only about a mile apart. Movers (3 guys) showed up on time and were friendly. They loaded everything up quickly and made very little noise. They did "wrap" my dresser in plastic but I don't think they were padding things because the side of my dresser ended up damaged. It's still functional but there is a crack that is extremely visible because the furniture is white. Luckily I unwrapped the furniture before they left and saw it. The mover took a picture of it and said they would send someone out to fix it. I was never contacted so I emailed Christian about it. He did reply to my initial email asking for a picture of the damage, which I sent. I didn't hear back after that. Over the course of a month I have sent 5 follow up emails with no response. I also called and left a voicemail with no response. Extremely unprofessional that they are ignoring me and they clearly have no intention of fixing the damage.If they had just followed up and sent out a guy to fix the damage, I still would have given a good review for how quickly and quietly they moved everything. Because they're ignoring me and clearly have no intention of actually fixing the damage they caused, 2 stars.
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July 2022 by Steph C.
Nice dudes and they did a good job and were careful. They got a late start and slowed down a lot towards the end, and the move began to drag much longer than expected. They sent extra help to speed up and made good on the estimate they gave. Happy customer and would recommend!
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June 2022 by Kathryn M.
I couldn't be happier with the service from this company. Communication was quick and clear as I was getting my move set up, and I received a detailed estimate (which ended up being conservative and I paid less...bonus!). They arrived on time, everyone in the four man crew was friendly and professional. More bonus points because they were all funny, which helps when you're stressed out and anxious from the experience of moving. All of my furniture was moved safely. I don't even think they brushed against a wall! I am reviewing based on a local move within Philadelphia. I would highly recommend reaching out to PhilaGorilla when you have an upcoming move.
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June 2022 by Mary M.
The move went great due to the excellent move team sent by PhilaGorilla! The move was perfect. The team took great care with our possessions, our floors and walls! They were professional and great to work with. The move was on time and UNDER quote. Overall, I recommend PhilaGorilla highly!
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June 2022 by Jennifer Tran
I would stay far away from this unprofessional company. I was quoted $3,147.50 to pack and move, and ended up paying them $5,409.42 plus over $1,000 in tips. It was supposed to take 8.5 hours to move and ended up taking over 12 hours even with my husband and I helping to load up. They damaged my treadmill disassembling and reassembling it, damaged one of a kind artwork, broke fragile items, and didn’t protect my dining table so it arrived damaged.After months of back and forth with Christian, the owner, I only was able to get the treadmill fixed. He has stopped responding to my calls and emails to repair or replace my other damaged items. Disappointing all around. Do not recommend! Go with one of the other well-known companies - you'll pay more but you get quality service.
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June 2022 by Claire Griffin (ginger_overlord)
Absolutely amazing service! 10/10 experience! Crew showed up exactly when scheduled, got our stuff loaded onto the truck incredibly fast and once we got to our final destination in Baltimore we were fully unloaded ahead of schedule (which was reflected in the final price!) and absolutely nothing broken or damaged. We had Racquan, Jamique, and Rahshe as our crew and they were incredibly nice and professional and mad the experience zero stress for us! Highly HIGHLY recommend!
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June 2022 by Alana
Great moving company. Racquan, Martiese, and Jawroski helped us with our move, and they were all professional, efficient, and worked so quickly, while still making sure that our furniture was carefully wrapped so it wouldn’t be damaged. Would absolutely recommend this company if you live in or near the Philadelphia area.
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May 2022 by Jennifer T.
I would stay far away from this unprofessional company. I was quoted $3,147.50 to pack and move, and ended up paying them $5,409.42 plus over $1,000 in tips. It was supposed to take 8.5 hours to move and ended up taking over 12 hours even with my husband and I helping to load up. They damaged my treadmill disassembling and reassembling it, damaged one of a kind artwork, broke fragile items, and didn't protect my dining table so it arrived damaged. After months of back and forth with Christian, the owner, I only was able to get the treadmill fixed. He has stopped responding to my calls and emails to repair or replace my other damaged items. Disappointing all around. Do not recommend! Go with one of the other well-known companies - you'll pay more but you get quality service.
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May 2022 by MJchris J
Will use again and recommend to everyone we know ! Great company and amazing staff. The guys were so professional and quick . It was a difficult move and they really did such an amazing job . Hoisted our furniture, wrapped everything so it didn’t damage , and even assembled a couple items that couldn’t fit through doors. So happy we hired this company
