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January 2024 by Donisha Perry
My first initial day going into Philly auto was a pretty good experience, everyone was super helpful. After everything was finalized they told me to schedule an appointment with their service team so that we could make sure everything was ok with the car. Getting in contact with them after the first visit was very difficult, no one answers the phone and when they do , they just keep transferring you around just to be disconnected in the end . Eventually I got an appointment with the service team who was great. They fixed everything they updated me and were very helpful. Service team was great , the actual sales team were nice but just very hard to contact after the car was purchased
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January 2024 by Jeff Thrash
Recently had the pleasure of buying a car here. Dealt with Luis and Darryl. Both were amazing and made the experience wonderful. They were very accommodating and offered additional services with the purchase of the vehicle. As a matter of fact the entire staff, including Roman, seemed to be involved and they all are good people and work as a team. The inventory they have is top notch. I will be certainly be going back here in the future.
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January 2024 by Ken Adams-Johnson
I had a great experience with Philly Auto, I was extremely happy with the process and service. My expectations were exceeded and I was able to drive away with my dream car. The salesman made the process pleasant and assisted me with everything I needed to insure I was satisfied. I would definitely recommend Philly Auto for anyone searching for a car . All the best
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December 2023 by Patrice Jacques
We purchased a 2019 BMW 5 Series sport edition. The experience was great. We got what we were looking for and the customer service was great. Everyone was very helpful in the office and answered any questions that we may have had. I would recommend anyone to check them out. They have a really nice car collection to choose from!
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December 2023 by Shahyd Harris
Thanks too my guy Lucky. I went thru and The Owners Luis & D made it happen. I sent 2 more of my guys too Philly Auto and will be sending more. Y'all guys are great professional and respectful. Thanks Philly Auto
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December 2023 by Jeremy Poole
They did what they said they were going to do .I got a car I wanted , Louis was very cool and Darryl was awesome also,my wife and I were very pleased with our purchase,,my next car will be from them also,so thank you Philly auto and I’d reccomend you all to everyone
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December 2023 by Jaz Gardner
Everyone at Philly Auto were amazing. Showtime and PMont were my sales reps and they both made sure I drove away in a vehicle that I was satisfied with. All the staff works together as a team and I would recommend Philly Auto to everyone looking for a good deal and the variety of vehicles are endless!Thanks again Philly Auto.
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October 2023 by Siani Haynes
Absolutely LOVE my car. Process fast as long as you know what you want and come with what you need. However I had to wait over a month for them to replace my tires, rotors, and brakes as well as my inspection stickers; which was my biggest issue. They also sold me my car without the wheel locks which delayed the process even longer. This is my 2nd car from this place.
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October 2023 by Stephon Johnson
I got my 2021 Hyundai Sonata SE there about 2 months ago and I was more than happy with my purchase… Angel (one of the sales clerk) was absolutely helpful and always made sure I was taken care of also Steve went the extra mile when he didn’t have to I will definitely recommend this establishment to friends and family! Also shout out to Kema for being so patient with me ?
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October 2023 by Alyssa Snyder
This was my best experience buying a used vehicle so far. I had good but not perfect credit (700), and was able to leave in a pretty 2020 Mazda CX-5 with zero down. I worked with Tim, Steve, and Luis, who were all very helpful and attentive, both during my appointment afterwards to make sure everything was okay. Tim showed me around the lot and let me look at all the vehicles I was interested in as closely as I wanted. He wasn't just interested in pushing the most expensive vehicle I looked at either, rather making suggestions based on my preferences and needs. Steve took a lot of his own time to call up several lenders and negotiate back and forth, and was able to get me a marginally better rate than I was told elsewhere. Luis followed up with myself and the service department to ensure everything in it felt as new as possible. There were only some minor cosmetic flaws to the vehicle I purchased, but it ultimately saved me a lot compared to purchasing from another dealership for the same model. They don't negotiate prices because the cars are already listed at the lower-end of the KBB value, which I prefer.
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October 2023 by Isael Jimenez
Walked in with a beat up 2006 Acura tsx with a muffler and ac issues and I walked out with a 2022 dodge charger gt. Although the vehicle was overpriced and previously had structural damage the car has yet to give me issues. All I would say to EVERYONE is to make sure you know how much you’re paying for the car and how much it is worth before you sign anything.
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October 2023 by Sharese
Everyone was so helpful at Philly Auto! They made my financing a car process easy. Big shoutout to Ms.Angel and Daryl. They took care of any questions or concerns I had the following weeks after I got the car. 10/10 would definitely recommend Philly Auto
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September 2023 by Margaret Pratt
I had good credit and still couldn't get a car. They wanted a big down payment and 800 credit score for the car I wanted. They need to change their commercial. "If they can't put you in a car, God can't." That's a lie. I found a great car somewhere else
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September 2023 by Christopher
Went to assist on purchasing vehicle and because we insisted on no money down the sales rep basically left us sitting at the table it’s no privacy so your business is in the atmosphere. In addition, they openly discuss potential buyers and existing buyers without any hesitation or regard for privacy. Completely shameless and unprofessional. Take your hard-earned money elsewhere.
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September 2023 by Nakeia “From Broken 2 Chosen” White
So, my husband and I went to the dealer on Saturday. I’ve had multiple communications with the store. Was told I was approved, my credit isn’t bad ( I also, sold cars for 5 years), my husband has been with GM for 17 years. Everybody know buying cars out of state is always the best bang for your buck, all of our cars have been purchased out of state. The young lady who greeted us upon arrival was very sweet and welcoming. However, Tim the finance manager was let’s say “having a bad day”. He was very dismissive, answering the phone during our conversation, then told me that he recorded all phone calls and nobody at his company would tell me I was approved for what I was looking at with my down payment and if they did I’ll fire them on the spot. I was like wow that’s excessive don’t you think? But, I gave him the option to pull up the phone call which never happened. But, long story short the goal is always to get more money down. Which will typically happen when you’re dealing with an individual who’s in need of transportation. However, I was not in need I own plenty of cars and trucks this was a graduation gift to myself. So, if your looking for a great experience Highline Automotive just a block up on your left hand side is your place to go. I was able to purchase a beautiful Benz with 43,000 miles excellent condition, same price as the BMW I was told I couldn’t get financed for with out 8,000 down by Tim. I put down 500.00 and was out the door even thought I could have put down 3000.00, Jamere and his team were amazing throughout the whole experience.
