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February 2024 by Lamont Twyne
I appreciate the warm friendly customer service when the staff makes a special pretzel order for the no salt people. Thank You
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December 2023 by Will
Philly Pretzel Factory is my go-to spot for delicious and affordable pretzels. always ask for the fresh ones because, trust me, they're even better! The variety of dips and options available make every visit exciting. From classic salted pretzels to unique flavors, there's something for everyone. They've mastered the art of delivering fantastic taste at a great value. The only thing that is lacking is the service. Not the best, but not the worst.
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September 2023 by Jonathan Gomez
Their employees suck and are ignorant. Won’t come back ever again lol
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August 2023 by Jeffrey M.
Fun Facts: The Catholic Church played a leading role in the early history of the pretzel. In the 7th century, the church dictated stricter rules governing fasting and abstinence during Lent than it does today. Pretzels, made of a simple mixture of water, flour, and salt, were an ideal food to consume during Lent.The first pretzels were baked as a soft, squishy bread, like the soft pretzels of today. Some say they were originally called "bracellae," the Latin term for "little arms," from which Germans later derived the word "bretzel." According to our historian tour guide, the earliest pretzels were dubbed "pretiolas," meaning "little rewards," and handed out by the monks when their young pupils recited their prayers correctly. Whatever they may have been called, the popularity of these twisty treats spread across Europe during the Middle Ages. Seen as a symbol of good luck, prosperity, and spiritual fulfilment, pretzels were also commonly distributed to the poor as a way of providing them with both spiritual and literal sustenance.Philly Pretzel Factory truly stands out when it comes to delivering a delightful pretzel experience. The softness of their pretzels is unmatched, creating a sensation of pure indulgence with every bite. From the moment you hold one in your hand, you can feel the exceptional quality and craftsmanship. The pretzels are not only soft, but they also boast a wonderful balance of flavors that leave you craving more. Whether you're a fan of classic salted pretzels or adventurous flavours, Philly Pretzel Factory has something for everyone. Treat yourself to their delectable pretzels and prepare to be amazed by the deliciousness they bring to the table!
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August 2023 by Devaneé T.
Fresh pretzels. Great Taste! They have sauces to pair with it! Quick Service! Great Ambiance!
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July 2023 by Larry Wanger
First time at this location and at the Philadelphia pretzel factory overall. Service was quick, efficient, and no frills. Walk up to the counter, order, pay, you’re on your way. It happened to be national Hotdogog Day and I decided to try a pretzel dog. I’ll say it wasn’t great but attribute that to the fact that they made so many in preparation for it being busy due to the fact that they were a dollar apiece. I’ll probably give it another chance at some point in the future. I hear there pretzels are great and can’t wait to try one.
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July 2023 by To koga
I don't understand what she is angry aboutAnd this store is not allowed to purchase under $2.75We won't go any more
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May 2023 by Jesse J.
Sploosh, but with mustard. Great pretzels, kid friendly before 10pm! The pretzels I've had have been all super fresh. No complaints here. Would pretzel again. Never been to Philadelphia but I've seen a lot of always sunny.
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May 2023 by Rebecca C.
location at Suburban Station is horrible So glad I will not be going back They are so rude and inconsiderate. Shame on you.
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March 2023 by Mia Blagman
The black girl with the braids is one of the rudest people I’ve encountered in this location. Location 16th and sansom. Horrible service. Tried to give me old pretzels. Tone and attitude is horrible. I’ve been going to this location for over 2 years…I will not be returning because of her.
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February 2023 by Monica Stanford
Very fresh and warm pretzels. Next time I'll try mustard or cheese on mine!
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November 2022 by Howon Byun
Terrible pretzels. Fishy aftertaste
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September 2022 by Aldo S.
It's not 24 hours anymore .. went for a 230am walk about to get something to eat and the place was closed up. Wasn't the best place to be walking around at night . The rats can carry you away lol.
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September 2022 by Charles C.
It was dirty and not very good after all the hype was disappointed...they want more words but the aren't even worth that.
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August 2022 by C L.
Get the spicy cheese dipping sauce because without it, it's just a basic pretzel. Nothing to write home about.
