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January 2024 by Arizona Boy
I got all taken care within less than half an hour, Tha the technician was extremely nice and commutated everything in a straightforward manner. when they do not have something in stock they will try to make sure its taken of in a short time with one of the other stores.
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January 2024 by Naleeya Samira
Got my phone fixed fast and the price was reasonable
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January 2024 by Sofia Papanikolaou
0…very unprofessional…especially the one in Northern Liberties (612 N 2nd St).
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October 2023 by mikayla
this place has 0 stars and all locations! I dont even know where to start. They OVER charged me $140 for my Iphone 11 screen , tried “ fixing my iphone 7 and broke it even more. Then replaced my iphone 11 screen and now it is currently cutting off randomly and the screen is coming out even more. When i tried to get a refund at first they didn't want to provide it. Then i talked to a manager and he basically told me thats what i get and he replied Oh well. VERY UNPROFESSIONAL. Also they aren't very pleasant upon arrive either.
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September 2023 by Jake H
Big thanks to Julian! Fast, professional, and funny to boot. Will definitely be recommending Phone Repair Philly and Julian to friends
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September 2023 by Norki C
amazing service at an amazing price. The technician, Julian, was very professional and helpful. 10/10 recommend.
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August 2023 by Will Dungan
My phone was cracked with LCD damage. Replacement with an OEM screen cost $120 and only took about 10 minutes. The last time I needed to repair my phone I went to a place in Fishtown that cost $130 for a third party screen that was darker and less responsive. This was a much better experience.I didn’t receive any discount for this review, leaving it as a courtesy since my technician was the owner and declined a tip.
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August 2023 by Manan Patel
Had my phone battery serviced by Julian after Apple refused to fix it and he got it done in a jiffy. Great service! Definitely check them out!
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July 2023 by Bergen
Took my phone in for a screen replacement, not because of damage but because the LED died. When I got it back neither of my phone cameras were working when they did before, this was caused by their technician. They ordered replacement cameras which took a full week to arrive, but they still couldn't fix the issue. In the end they just referred me somewhere else that could actually diagnose and fix the problem since they were incapable of figuring it out, and they didn't offer to cover it or give a discount on the $300+ I spent already to get a damaged phone back. The new place not only fixed it same day but said the cameras they put in my phone were bad/cheap parts. Would not recommend taking your phone here at all, if they mess it up they take absolutely zero responsibility.
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July 2023 by Keith Obaza
Friendly staff and affordable work that doesn't sacrifice quality. If you need a quick fix done right, this is the place to go. Highly recommended!
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July 2023 by John
I came in very nervous that there was irreparable damage done to my phone and the technician calmed me, talked to me the whole time he was repairing the phone and set me up with a screen protector. Amazing service!
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July 2023 by ayomide adeoti
Julian is amazing he helped me fix my ipad pro that apple quoted to replace for $650 for 250. He got it done in 30 min!!
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June 2023 by Lawrence obioma
This is the only genuinely review to read since most, if not all, of their 5 star reviews are incentivized by a $10-$20 discount, which is against Google's policy and illegal (keep this in mind). I came here with a 10 month old phone screen that was completely functional and had no cracks but started to have a green tint showing when the brightness wasn't at the max and just needed a new screen for that small issue. The cost to fix it was over $400, and a week and a half later the screen had green and purple lines on the right side of it, which I called the store immediately about and returned to the store to be looked at and apparently there was "nothing they could do". Even as more lines appeared on the right side of the screen, I accepted this but now a month and a half later now I'm unable to touch and use the entire top half of the screen, specifically 3/4 of the entire screen (luckily my finger print sensor to unlock the phone is at the bottom).I came back again and was only offered a $100 discount on a $300+ replacement. Genuinely, I would avoid this place if I was you at this point as I would not trust the parts, installation, or their business policies. I now have a phone that is practically unusable when I came with a functional product to begin with.
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May 2023 by Google user
This is the only genuinely review to read since most, if not all, of their 5 star reviews are incentivized by a $10-$20 discount, which is against Google's policy and illegal (keep this in mind). I came here with a 10 month old phone screen that was completely functional and had no cracks but started to have a green tint showing when the brightness wasn't at the max and just needed a new screen for that small issue. The cost to fix it was over $400, and a week and a half later the screen had green and purple lines on the right side of it, which I called the store immediately about and returned to the store to be looked at and apparently there was \"nothing they could do\". Even as more lines appeared on the right side of the screen, I accepted this but now a month and a half later now I'm unable to touch and use the entire top half of the screen, specifically 3/4 of the entire screen (luckily my finger print sensor to unlock the phone is at the bottom). I came back again and was only offered a $100 discount on a $300+ replacement. Genuinely, I would avoid this place if I was you at this point as I would not trust the parts, installation, or their business policies. I now have a phone that is practically unusable when I came with a functional product to begin with.
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May 2023 by David Bell
Very good service, very quick, very efficient and a great price. Connor greeted with me with a smile and sorted my phone out straight away.
