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March 2024 by Giarad
Customer service is horrible and I mean completely disgusting the girl that answers the phone and tends the register has a very nasty attitude she is beyond rude she used profanity she talks to you like you are annoying her when trying to place an order it’s bad to the point where I often hang up and choose a different pizza store the pizza is also horrible like they just throw anything on the pie and half bake it or over bake it this location needs to be closed it has been bad for a very long time however it’s the closest Pizza Hut to me if it wasn’t close to me I wouldn’t even bother going and spending money there
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March 2024 by Lauren Jeter
The pizza was more dough than ingredients! You pay all that money for such a small portion of cheese sauce or
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February 2024 by Lena B.
? a fresh hot individual pizza hut pizza. Gives me the flashback for getting a free pizza for meeting monthly reading goals!! Staff was pretty nice, didn't care for the cashier eating Popeyes chicken off to the left of the register in visible site, but I guess she has no where else to eat and the 3 individuals standing in the back couldn't help anyone on the register or take orders. Young staff should curse less and stop inviting ppl in.
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February 2024 by Lakeisha Williford
Personal pan chicken pizza is so good an
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February 2024 by joanne Romanelli
Pizza was under cooked place looked like they was about to go out of
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January 2024 by hadni rivera
Received wrong items … and soggy
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January 2024 by Luis Santiago
The manager who worked 1/20/2024 was extremely ghetto and unprofessional. She refused to identify herself so I can report her for her disrespectful remarks and horrendous behavior. She is Hispanic and was the manager on this day. I will never order here again because of her.
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January 2024 by Yvette Anderson
When I went to pick up the food I ordered I notice the gentleman make the pizza were constantly texting on their cell phone while they were cooking. This is very unsanitary so I'll be making my own pizza at home from now own.
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September 2023 by Taneema Fannings
Hot, delicious and expensive food. The customer service was friendly as well.
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September 2023 by Joey Neiley
Bad service the store is listed as openit is supposed to be open till “9:45” I called around 7:00 and they first ask me pick up or delivery then I tell them delivery and the lady says they are closed these workers need to be re trained then my disabled father called and they treated him with the same disrespect this is outrageous
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September 2023 by Tene Williams, MS
Mild Buffalo Wings hot fresh and good, Pick up service recommended
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August 2023 by david vazquez
They brought us our food quick, fresh and hot. The entire experience impressed me and I've been left thinking about that meal and looking foward to the next time since the moment I finished eating it and my children loved every bit of it and they're picky eaters. A big shoutout and thank you to the 4501 Castor Ave, Philadelphia, PA 19124, Pizza Hut. Unfortunately, I don't remember the delivery driver's name but he was very nice and professional. My entire family is grateful for the excellent service.
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August 2023 by Rafael Rosa
Worst experience I’ve ever had from any restaurant. I ordered food through the Pizza Hut app. Waited 2 hours, got a txt stating that a door dash person was picking up my food. 5 drivers went there and my food was not ready. When calling I was informed by a rude person working there that they were closed. I asked what about my food that I ordered, she stated I dunno. I asked if I can speak to a manager, I was placed on hold for 10 mins and then was hung up on. I call again and then am connected to a Call center from overseas. The company and that pizzeria are disgusting. I will def be telling Anyone and everyone I know about how poor the customer service was, they deserve to be shut down for the pathetic, disgusting and low grade customer service that they provide. They all need to be retrained on proper customer service skills. Meanwhile I’m still on hold 20 mins to speak to some sort of manager for this mediocre company!
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August 2023 by Al Hogan
It lacked that pizza hut quality. Toppings were scarce including cheese.
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July 2023 by Kell Geez
I love this pizza hut the food is always right and the customer service is the best for me everything I go
