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February 2024 by Zaryn Baroudi
Very friendly and helpful tellers. I’ve had currency converted here several times with a quick turnaround.
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December 2023 by Juan Figueroa
Had to do financial business concerning an account. Seldom use this branch. But it can use improvements with customer service. Employees are a bit slow! Can't acknowledge the reason why.
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April 2023 by Sophia Angelis
Brandon, Diamond and Miracle are super helpful and friendly! They work diligently and thoroughly in your favor and benefit. Miracle helped walk me through the steps that I need to achieve my goals. :-)Thanks for always being there!Keep smiling.
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February 2023 by Mike
Over the past year, the ATM in the vestibule has become more or less unusable. Outside of business hours, you can expect to be chased out by homeless people sleeping inside. During business hours, you find yourself walking into an entirely unsanitary space. Use at your own risk.
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November 2022 by Bill Toner
Sadly, the ATM vestibule at this branch has become a B & B (bed and bathroom) for the homeless. Even when someone has kicked out the vagrants, expect the smell to be similar to that of the Suburban Station bathroom in summer.
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February 2022 by FRANK CUMELLO
It:s s friendly bank
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December 2021 by Erica R
Worse branch EVER. I can NEVER complete a transaction there unless it's by myself at the ATM. I also don't think the tellers there realize they are also supposed to provide CUSTOMER SERVICE and customers are not here for THEIR convenience. This branch just needs to close so people can stop wasting their time going there.
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November 2021 by Valerie M.
I called the main PNC number several times and could never get through. I thought I'd call my local branch (having never stepped foot there) to see if they could help. Aubrey was so helpful took the time to look into my question and concern! Great customer service!
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September 2021 by Dyani Hairston
No parking
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August 2021 by Elena Korableva
The worst experience ever at this brunch. Went in to ask for help with few issues in my account. Not only no one was able to help, but the teller was extremely rude. This lady is a teller lead - Christina Pena, but I guess no one taught her how to be nice to people when your computer system is not working.
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June 2021 by Bianca R.
Couldn't help but notice this PNC branch has a 3 star rating and I'm truly not sure why. This branch has the friendliest, most helpful staff out of any PNC I've visited in the city. They really go out of their way to help you and genuinely care about their customers.
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January 2021 by Aditya Munshi
Best bank branch I've been to. Went there to cash a check for a family member with a disability, the teller and her manager were extremely helpful and accomodating. Would highly recommend both PNC and this branch for you banking needs.
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September 2020 by RL JSON
The tellers and other workers are great and understanding. Highly recommended branch. It's my favorite one that I've been going to for years.
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March 2020 by Rover P.
When I lost my card, I called to cancel. However, they did not really cancel it, and so someone used it again!!! Is it not policy to cancel a card if it is reported lost and stolen?
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November 2019 by Jorden Hahn
I had an excellent experience with the employee who notarizes documents. Soon after I arrived, an employee asked me to wait a few minutes. Not long after, the gentleman who notarizes came to help me (leaving his lunch early). I would never ever ask someone to do this, but it definitely showed me how dedicated he was to providing excellent customer service. During the interaction, he was friendly and welcomed me to the city. I wish I remembered his name because I am so impressed and he deserves recognition.
