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July 2023 by Tyler DeVice
The staff are lovely, but this branch no longer allows for cash/coin deposits or cash withdrawals of any kind. They have ATMs but large withdrawals must be taken at another branch.
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July 2023 by Annie Guadagnino
Heaven must be named Heaven because she is truly a blessing. She was so sweet, helpful and quick. She did everything she could, got me an account the same day after I have tried at over 20 banks. Truly, what a Saint. I am forever greatful for her and PNC! Never leaving this bank!
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November 2022 by Al Cornell
Just a heads up that this isn’t really a full branch - they don’t have any tellers working here. There are multiple ATMs and staff that can do limited things, but if you need a teller (like I did) you’ll have to go to another branch.
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November 2022 by Ibrahim
Staff refused to print a check that I’m cashing into my account with PNC which is essentially refusal of service out of laziness? I don’t know. I guess I should’ve banking for years with another bank. They said “go print your check at the library” maybe I should hand out my SSN to everyone on my way there
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August 2022 by NC
This branch is excellent and especially convenient for temple students. We came here to get a debit card for our international student and Selina helped us. It was a very smooth process and she explained everything in detail and showed how to work the app and atm to our student.
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March 2022 by Emily Lantz
Their customer service needs work. I scheduled an appointment for 2:15 PM. Walk in, and there's no employees to be found except one at the window (which was occupied by a customer). I checked in for my appointment through their online system by 2:20. No other employees appeared until 20 minutes later and I was not seen by anyone until 2:45, which was the time my appointment was scheduled to end. What's the point of scheduling an appointment if I have to wait 30 minutes to be seen anyway? There were no other customers except the one at the window, so it's not like they were busy helping other people either. Also two separate employees told me to check in, which I already had 20 minutes prior, so clearly no one is actually checking the check in system to see when their customers arrive for appointments. All of this was super avoidable, and irritating.
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March 2021 by Kyla Peck
This is the most unhelpful branch and lacks customer service
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September 2019 by ipsumata .
Great staff, super helpful and accommodating to all students! Very convenient location as well with indoor ATMs.
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December 2018 by Vivian T.
Helpful staff! Fast and efficient when I needed to notify them that I was travelling abroad. I had to deduct one star because I think the teller's information was a bit inaccurate when I asked about using my debit card abroad. However, he was very nice. Always make sure to double check on PNC's website if you're travelling abroad! This location can be pretty busy at times. There are three ATMs at this location.
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November 2018 by Ronnie Prak
Service was great but had a bad experience when it was almost closing time and they didn't want to serve me.
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July 2018 by Razan AlSalah
Chelsea, the branch manager, is by far the most helpful person and bank employee I've ever met. She is transparent with all banking policies, procedures and fees, she listens (and manages to remember from one visit to the next) to client needs, and finally offers options accordingly. Superb!
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February 2018 by Nathan Cross
horrendously understaffed for a busy college campus. the people who work here should receive commendations for bravery.
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January 2018 by George Adamidis
Sadia is the best! Always helpful, always smiling and kind and always knowledgeable.
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January 2018 by Bhargava reddy
This place is great. Staff are very polite. The bank open at exact 9 AM in the morning or even before. I had my work finished before 9. Very satisfied with this branch.
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December 2017 by 박성
Staffs are amazing, they are willing to help you with anything
