PNC Bank offers a mix of customer experiences. Many customers praise the staff for their professionalism, kindness, and helpfulness, highlighting employees like Tasha Dawson and Emma for their empathetic and courteous service. The new branch manager is often described as welcoming, with a friendly smile. However, there are concerns about the branch manager's behavior, with some customers reporting rude and obnoxious actions, such as turning off the lights while customers are still inside, which made their experience feel dismissive. Overall, while the staff generally provides great service and is highly recommended, the behavior of the branch manager has led to negative reviews, indicating inconsistent customer experiences at this location.
I was in the bank today for the first time making a withdrawal and teller was very kind would definitely be back at this branch
November 2025
The people working at this location are very customer service conscious. Very pleasant and I would recommend this location to others. There is a small parking lot.
June 2024
They were able to help me with the paperwork and problem solved
