Never ever trust your savings to Prudential Bank in Philadelphia. We alerted the bank to upcoming travel but one month later cannot access our account online to manage and pay bills. Once we return to Philadelphia we'll be closing our account.
October 2019
Now I know why people love Prudential Bank. Great experience, easy processes and loveable staff.
August 2018
Once again I hang up the phone disappointed over the total lack of customer service offered by a prudential. The answer to everything is we can't / we are a small bank. This excuse has expired for this long term customer. Thirty plus year Polonia customer is moving on. So disappointing.
