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January 2024 by angelina hin
For one, there’s absolutely no parking so I highly suggest either taking public transportation or an Uber. However, you shouldn’t even consider coming here. The Employee who did my test was extremely rude. She immediately gave me an attitude before I even said anything. She showed complete disrespect to clients for no apparent reason. She’s a miserable person and to be so mean to strangers is extremely sad. I will say that the front desk employee was very kind and helpful. Honestly I don’t even recommend quest in general because it is not a place where clients can feel safe and comfortable.
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December 2023 by Randa B.
Unorganized you make appointment in the computer you come and you have to make another appointment that you have to wait 3 to 4 hours to get your lab done
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December 2023 by Roth Ny
Everyone are rude specially front desk guy, no one smile. Not recommended go to this place. Very very poor customer service. They hate their job.
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November 2023 by Burcu Eyigungor
They give an appointment online for 3:30pm, while the system shuts down at 3pm. So we went there at 3:30, and they tell me the system was shut down since 3pm and I should have arrived earlier!
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November 2023 by Lynn B
DO NOT USE THIS QUEST. The entire center closed 15 minutes early despite booking my appointment for 15 minutes before closing. I Walked 2 miles to get to this appointment and apparently this location just shuts whenever they feel like closing.
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September 2023 by Here to Help
I came in at 3:40 and they refused me service because blood takes 45 mins to spin? Big fat lie. Laziness and not looking for their patients best interest.
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September 2023 by Moore Pixels
Easy peasy. Front desk has been replaced by a kiosk. Person who drew blood was friendly and professional. My apt was @ 9:40 and was called @ 9:41.
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July 2023 by Nancy
Excellent! Staff were all courteous, professional and efficient. They were busy at 8am but got people in and out quickly. Disregard past negative reviews - they seem to have addressed the problems.
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July 2023 by Sabrina Goldman
Terrible experience. Kay (staff member) screamed at me from the second I walked in the door and would not let me get a single word out. Could not get through to anyone on the phone either. Absolutely terrible lab and would not recommend, but if you have to go here, dis-request Kay (unless you want to leave crying like I did).
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July 2023 by Ryan McMullin
The worst staff in the entire city. Rude, unprofessional, and nasty to be around. The absolute last place to get any lab work done. The skinny, older black nurse who works there is a demon.
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May 2023 by ebonee patterson
Horrible experience! I strongly urge you to choose another location. The general tone expressed by staff was absurd. My experience was riddled with 1.Unprofessionalism 2. Disrespect 3.Treatment was like being in jail - it was criminal. Everyone is entitled to a bad day. However, one employee in particular was the epitome of negativity. I have never experienced such poor service and bad attitude like hers in my life.QUEST DIAGNOSTIC **Either train the staff better or close your doors.** No one should be treated this poorly. To anyone considering going there. Run away! I implore you to RUN AWAY! If not, write a review about your experience. This place should do better.
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April 2023 by Ozz J.
Don't bother making an appointment and don't expect them to be on time. Had a 12:10 pm appointment. There were several people in the waiting area already at 11:45 when I arrived. By the time 12:45 rolled around I hadn't been seen yet (and I only had to DROP OFF URINE) and one lady's appointment had been 11AM and she was STILL WAITING. There were only 2 employees, and one of them looked right at everyone and strolled out of the office. TWO employees? Had to wait an hour for the appointment to only DROP OFF a sample. This is unacceptable and absolutely ridiculous. I felt sorry for the one phlebotomist who finally got to me and took the urine. She was apologetic but by then the people in waiting room were ready to revolt. Just NOT right to disregard the schedules of your patients. NOT RIGHT.
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March 2023 by Arian Cantu
Staff is rude and careless. Why do they say they close at 3:30 if they’re not taking customers after 3 pm. They treat you poorly and are condescending. If my workplace didn’t force me to take my lab tests here, I would give my business to Labcorp!
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February 2023 by Waverly Datner
0/5 stars- the woman working was so rude. I called online and they said that walk-ins are welcome for UDS, I arrived and she refused to let me be seen and told me that I couldn't even wait in the hallway where I was trying to figure out a new lab to go to since she refused me even though I was there during the time frame they allow walk-ins and UDS. I would avoid this Quest location if you are trying to get something done efficiently and want to avoid getting yelled at.
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February 2023 by Grace Wonlah
The lady that facilitated my drug test was very aloof. She made me uncomfortable. I couldn’t even concentrate on the directions she gave because she was talking so fast like a robot with a passive attitude. She would just say something very fast and walk out the room to the next area, and if i didn’t do exactly what she said she would just repeat it in a way that made me feel even more uncomfortable. It was not a friendly encounter at all! I’ve never experienced this at any other quest or lab corp. She told me her name was Kay, I’m not sure if it’s the right name. When I left and said have a good day, she didn’t even respond.
