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February 2024 by Sierra Quinn
Scheduled my appointment for 7:30am. I arrived early as per usual and no one was there. Lights off, doors locked. I thought maybe my appointment was cancelled but didn’t receive any notice.I eventually got ahold of someone from Quest and they even said they’re supposed to be open. They called the manager and the supervisor. I eventually was told someone was on their way. They arrived after 8. At this point someone else was waiting too.I was fasting for my appointment so having to wait even longer isn’t ideal, but at that point I might as well continue waiting.I wasn’t given any reason as to why no one was there or an apology for having to wait. One part of me thought maybe the woman who arrived was the supervisor showing up for staff who did not show up that morning but that’s just me wanting to give the benefit of the doubt. To be fair, she was nice and usually I pass out / get light headed after blood work but I felt fine.Super weird experience overall.
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January 2024 by Thom K.
I'm a transplant patient returning form Houston. I've forgotten just how rude service providers can be. Just to be clear: 1. I'm sorry the labs faxed over never made it into your system 2. I'm sorry you're understaffed for the volume this site experiences 3. I'm sorry I had labs from multiple doctors 4. I'm sorry other patients were annoying However, I expect to be treated minimally with respect, if not with some empathy. It surprises me that nobody is wearing masks and that they're not even available. Perhaps it's time to explore other career opportunities if this one is so burdensome. Philly, where is the love?
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January 2024 by Bob Gatto
This was my 2nd Appointment where I had to wait almost 30 more minutes without an explanation or apology.Why make an appointment when walk in 's went first.I've seen the Bad Reviews but didn't believe everything
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December 2023 by Moshe Stern
Bad service, long wait times without appointment- will be lied too to make the attendants days easier. Purposefully ignored- no not recommend.
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July 2023 by Julius Toney
It's a okay spot. If there at lunch and your not reading there sign they will just stay inside and ignore you. Don't show up here without a appointment or they won't see you.
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April 2023 by latasha hall
Staff rude unprofessional and racist. Staff stated to me they didn’t have anymore urine cups and then Karen walked in and she stated she only has one cup left and let her go
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February 2023 by Kelly Sullivan
Annette is MAGICAL. I always pass out and have the worst blood draw experiences. Not today! She listened, was amazing, attentive and so quick I didn't even know it was over! Will for sure be getting my blood work here again and asking for Annette everytime. Thank you, Annette!
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February 2023 by Ben A
My fiance called I answered to let her know I can't talk right now and the some woman started screaming I'm reporting you well that's fine. You are very unprofessional and bitter anyway. There's a way to talk to people and the way you handle it was nasty.
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February 2023 by Alfeesa Brown
I went for a glucose test and the lady who helped me was amazing. She Explained everything thoroughly and was extremely nice! I waited less than 5 mins to be seen was in and out in no time. If I need anymore blood work done I’ll definitely be back
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February 2023 by Benhail Acurio
My fiance called I answered to let her know I can't talk right now and the some woman started screaming I'm reporting you well that's fine. You are very unprofessional and bitter anyway. There's a way to talk to people and the way you handle it was nasty.
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February 2023 by Davi Doll
Poor service I watched a white woman yelling at a young lady over nothing and then she continued to try to talk to me about it and I dismissed her and she told me appointment might closed for today wth. This fat lady has to go.
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February 2023 by Regent Barbie
There's a disgusting fat rude unprofessional white woman with a nasty attitude. She got mad because I answer her questions to quickly and tried to argue me down and say I was overtalking her but she asked the question and I answered it. She needs to be fired. I will be filing a report at 11am Jan 26,2023
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January 2023 by Jen Maggio
I was worried about the reviews for this place, but I’ve gone a few times already, and have had good experiences. Was seen for my scheduled time and have had no problems with staff!
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October 2022 by Chris C
Waited 45 minutes in the waiting room as people keep coming in after me and getting seen first.Eventually she tells me this is because I'm a "walk in" and appointments get seen first.Never had this experience at quest but i left.
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July 2022 by Atia
I would give zero stars if I could… the woman who I would hope is at least the manager feeling like she can talk to people and treat people poorly… was veryyy rude and nasty over a system error that had nothing to do with me. Spare yourself and go somewhere else. Very unprofessional and nasty.
