Republic Bank has received mixed reviews from its customers. Some clients appreciate the quick service and helpful staff, noting that issues with accounts are resolved easily. One customer highlighted the excellent assistance from a specific employee who went above and beyond to solve a banking problem. However, others have expressed frustration with long wait times due to limited staff, especially during peak hours. Customers have suggested that more employees should be scheduled, particularly before holidays and adverse weather conditions. Additionally, some concerns were raised about the accessibility of certain services, such as the 24-hour ATM and coin counting fees. Overall, while many customers value the customer service at Republic Bank, there are areas for improvement in staffing and operational efficiency.
Great customer service provided to me today at the Fulton Bank 7300 Frankford Ave location. Amanda truly helped me patiently with what I needed. Thank you so much!
January 2025
To complete my transaction today, I needed to go into the bank. There was only one teller waiting on customers. I had to wait in line for 20 minutes. Additional staff should have been scheduled especially since they are closed on Sundays and on MLK day as well as a snowstorm approaching.
May 2024
Maybe Fulton will get front door access fixed for 24 hr atm machine and Not charge customers for coin counting.7300 Frankford Ave, Philadelphia, PA 19136Cottman ave.
