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December 2023 by Amanda Stevenson
Terrible service, waited in line for 20min.and they shut me out told me I had to come back after llunch even though it was just a pick up.
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November 2023 by Allie K.
Pharmacy is horribly run. I waited for an 25+ minutes for a vaccine appointment that I had scheduled and didn't even end up getting it. 6+ people came up while I was waiting and none of their prescriptions were ready. Severely understaffed and clearly poorly managed.
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November 2023 by Melissa Maro
If I could give this place 0 stars I would. Not the one to give bad reviews but sheesh this place has gone downhill. This is literally the worst pharmacy in Philadelphia; my doctor called in a prescription multiple hours ago, and I arrived to the pharmacy before they closed, and they did not fill it. Absolutely Horrible customer service, long lines, and overall just a really blasé and lame experience. Really sad to see; the manager should be ashamed of himself. I highly recommend and encourage you to go elsewhere for your prescriptions.
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November 2023 by Ashlyn O
This place is awful. They constantly only have one person on the register with no help and there is always a line. There is no time during the day that there is not a long line of people waiting. Mind you, they have other people working who are never working the register. I hear people complaining in the long lines daily, but unfortunately it’s the only rite aid in the area. The woman on register is also very slow and needs assistance with ringing up.
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November 2023 by Nella Genovese
This is my go to Rite Aid pharmacy. It's clean, bright, associates & pharmacists are friendly and staff is knowledgeable and smile.
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October 2023 by Karen Specht
Writing this as I stand in line at the pharmacy. Been in line for about fifteen minutes. I believe I will have another ten minutes or so to go. I am looking for other pharmacies but if you are switching be advised this is not the best place to go. This happens literally every time regardless of what time I come. There are literally 2 people in front of me and 9 people in line behind me. I imagine the ninth person behind me will be here for more than 30 minutes. Good luck team!
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September 2023 by Mark Kazor
Worst communication by any pharmacy I've ever been to. Told me my medication would arrive "in the next two days" for two weeks.
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September 2023 by Michele A.
Rudest staff at the check-out counters. They barely look at you, let alone say hello or thank you, etc. Not sure if it's lack of training or lack of common courtesy, but it's pretty awkward. Store is always neat and well-stocked for essentials, if you can adjust to the lack of customer service.
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September 2023 by Aaron
I just was at this rite aid a couple of days ago and had a wonderful experience with a lady named Angie she was knowledgeable and directed me to exactly where the product was I was looking for nice to see such good customer servicr
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September 2023 by Nancy Griffin
Always a pleasant experienceat this store...pleasant staff &well stocked clean store !!?
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September 2023 by Dorothy S
The pharmacy staff is very helpful and the location, with parking, is a plus in Center City, Philadelphia.
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September 2023 by Bob J.
I'm always happy to shop here. The staff are very polite, friendly and helpful. The store is bright, well laid out, aisles are easy to navigate and the store is super clean. There can occasionally be a bit of a wait at check out but overall this is an excellent Rite Aid.
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July 2023 by Ryan McCrudden
So glad this store is in the area. It has a good selection and usually has good prices
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July 2023 by Dan Muldoon
Terrific pharmacy, helpful and professional staff.
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May 2023 by joshua carpino
hire more employees, hire ones that aren't half asleep. and maybe charge less for your umbrellas if they're going to break as soon you open them.
