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March 2025 by Jeff Snyder
Shelves are mostly empty. Other stuff behind glass. There wasn’t any lip balm in the entire place.
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March 2025 by Alexus Burns
These people can't even awnser the phone n they make people wait hours for a prescription that the texts says it's ready to smh unprofessional seriously
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January 2025 by Lisa Menale
I've been trying to get a hold of the pharmacy for two days with NO LUCK 🤬. THEY REFUSE TO ANSWER THE TELEPHONE SO I'M GOING TO HAVE TO WALK THERE AND BACK in a 6°F weather all to give them insurance information! Thankfully it's not my medicine being mishandled but my bosses and he's too old and sick to get there by himself. Ridiculous
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January 2025 by Jonathan Hernandez
Is there a trick to getting the pharmacy to answer the phone? Like, is there a secret number I can call? Is there a time of day where they accept phone calls? (I’ve tried most times of day, so I assume no?)
Is there a phone back there? Wouldn’t it be easier for all parties involved if the automated phone response just said, “stop wasting your time, there is no chance the pharmacy is picking up this call.”?
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December 2024 by WhoDatPhillyJawn
This Rite Aid pharmacy plays alot of games. I had to make multiple visits to pick up my moms medication. The first time I’ve got most of her medication. But she didn’t get her insulin. They said it wouldn’t be ready in couple days. I tried plenty times calling there but the line doesn’t go through it would just hang up. I went there and they tell me to come back the next day they just filled it in and it won’t be ready until the next day. But doesn’t it automatically become filled? Now I have to make another trip. And their phone doesn’t even work. It becomes extremely frustrating when you have to makes these multiple trip when it should’ve been ready the second time I came!
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November 2024 by Chris Gardner
Good thing I'm not disabled and can walk over to this pharmacy, otherwise I'd never be able to talk to someone; they never answer the phone.
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October 2024 by Chloe M
All the workers are very nice and helpful, but there simply isn't anything on the shelves. At first I thought I caught them in the middle of a restock, but I've been back a few times and still the same story.
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July 2024 by Angelo Francano
I will give 5 star rating.But I can't I call the Rite Aid Store early in the morning.They told me to call back for my medication.The phone is not picking up and when you call up And the phone hung up for me.
And no one is doing Not in what the phone Just never happened before on me
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June 2024 by and lib
I am a frequent customer but this location is clearly dying a slow death. Refrigerators haven’t been restocked in weeks, no bread for months, empty shelves everywhere. Seems like a waste of time trying to shop here at this point.
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May 2024 by Tammy Snyder
I used to shop at Rite aid store on South broad Street in Philadelphia and I thought it was really nice
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May 2024 by Christian Goldstine
Rite Aid is always the best place to find deals and other personal care needs of items for whenever you need them.
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May 2024 by GREY GHOST
The worst customer service, since I've been using this store for prescriptions, I can't remember one time I've called this store and ever got an answer even today which prompted me to post something.
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March 2024 by Jj M.
7:10 and the doors are still locked. We can see the workers wandering around in there. It says they open at 7 o'clock.
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February 2024 by Melvin C Thompson Jr
From ? water ??? cleaning supplies toilet ? baby wipes Pampers hygiene laundry detergent hair product Pampers body wash Pringles even school supplies
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February 2024 by Karol Silva
This rite aid is in a sketch part, with lots of interesting characters just outside the store but the inside is pristine and the customer service, especially at the pharmacy, is excellent. The staff are patient and pleasant, and it seems like they take customer care seriously. Good experience thus far, have been using this pharmacy for about 3 months now.