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October 2023 by Twoey Truong
Be wary this store will close at random times with no notice. In August 2023 a pharmacist refused to administer a shingles vaccine and COVID booster. There is an ugly security camera rig blocking the wheelchair accessible sidewalk.
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October 2023 by Saroya Ware
The worse store ever!!!!! They make their own rules n hours. Please close this store immediately or get better workers!
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September 2023 by Alexis Boston
Horrible!! I received 2 text messages that my prescriptions were ready! Arrived at 1:30 the pharmacist screamed at me “We’re closed.” As she had 2 other customers checking out. RUDE! She made it like it was an inconvenience or total disruption to her to check me out for prescription. Because her break started at 1:30. When I began asking what time to come back she was already closing the gate. Not only will I not be using this pharmacy again but I will be speaking to the manager. It would have taken all but 30 seconds to get my prescription and clock out for break. As I am a manager too the customers should always come first. The screaming was unnecessary and ridiculous! It was a muslima woman screaming and younger african american girl on register ringing. She needs better customer service and training. 0/10 will not recommend. Calling my office now to change pharmacies.
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July 2023 by Monique Wilson-Johnson
The young lady who was the customer service member working the registered seemed new, but she did okay finding the Advil Cold and Sinus for me !
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July 2023 by Craig Jones
I do not like this store I just hate the disrespect when comeing this places the cashier she is not nice
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March 2023 by B Marshall
This evening I rushed to get to the pharmacy before they closed. My father does not like RiteAid at all. He hated the fact that I even asked the doctor to send this one prescription there but I needed to pick it up tonight and his pharmacy closes at 4pm. The pharmacist first told me that the insurance was not paying for it. Then when I offered to pay he said that the doctor had to call the pharmacy to acknowledge that he knows all of the medications he takes even though the doctor is the physician who writes all of his prescriptions. I told him that I have never heard anything more ridiculous in my life and asked for the supervisor information. He told me he was the supervisor and that he would give me 2 days worth of medication until they spoke with the doctor. I replied that did not make sense either because if you can give 2 days worth why can’t u give the entire quantity of what he wrote. He also then said the insurance did pay for it. I will never use this pharmacy again for my father.
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March 2023 by Brandon DeBlois
The pharmacist here has no reservation about talking to you like you are the biggest inconvenience in the world. I had just a couple of important questions about some of the over the counter medications and she talked to me with a lot of resentment and annoyance. It’s a shame because you are supposed to be able to approach your local pharmacist with questions about medications. I get that corporate pharmacy crushes the soul out of every pharmacist, but the moments they get away from their monitor and get to help educate/guide their local community are supposed to be what they got their degree for. I’ve worked in pharmacy before and I know what it can be like. I have also seen a large number of different pharmacists each positively interacting with the people who approach them with questions. For all of them, patient consultations were their favorite part because they were able to help patients when they were their most vulnerable.Not at this store. Don’t expect any empathy or politeness from the pharmacist. Don’t expect a positive interaction. Don’t expect stocked shelves. Don’t expect a clean environment. Go somewhere else, it’ll hopefully be a better experience.
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February 2023 by Nettina Lyles
I love Rite Aid for everything. The prices are reasonable especially with your Rite Aid membership
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February 2023 by Magdy Abdraboh
Very rude and unhelpful pharmacist. There is a button on check out that says consult pharmacist. I seems this button is for show only. This Pharmacy has given me the run around. I will transfer the prescription to a different Pharmacy other than rite aid after filling prescriptions from there for years. You only know how bad customer service when you actually need help not when they just dispense and treat you like an object
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November 2022 by Anthony Blume
The worst, they never answer there phones and doctors can only leave voice mails. Their excuses are under staffed. But why not hire more workers and stop ridding the Covid excuse wave for being under staffed. Find another private pharmacy and you’ll make out better. And their pharmacist are very rude and unhelpful
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November 2022 by Garrett Quinn
Pretty chaotic store. Lot of empty and disorganized shelves along with unpacked boxes everywhere. The messy nature of the store made it difficult to navigate even with easy to find signage. There was also a broken glass case near the front that nobody seemed bothered by. Still, I was able to find what I needed and staff was helpful.
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November 2022 by Ms Evelyn Reed
Horrible experience. The Asian Woman Pharmacist (she wouldn't give me her name and avoided showing her name tag) was extremely dismissive and did not answer any questions but on there screen there is no answer to say your Pharmacist was rude and refused to answer questions so you have to lie about either saying you refused or the that pharmacist counseled you which neither options are true! She was more concerned with straightening up her back area than dealing with and addressing more. Absolutely poor customer service. I DO NOT RECOMMEND.And there template response is triflin. I gave you very clear details and even filled out a survey afterwards. I am NOT calling and DM you after I spent all this time giving you details and have not seen or heard of any resolutions and the issues are still present. DO BETTER RITE AID.
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November 2022 by Tim Burke
Have been attempting to get a pharmacist on the phone at this location about my prescription for three days with no success. No one has answered the phone a single time despite multiple calls a day during regular business hours.
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November 2022 by Stephanie Tran
Worst pharmacy. They don’t answer their phones, they scream patient information out loud in the store, and they can’t follow simple instructions.
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October 2022 by Shaun Zee
Literally the worst rite aid in the city. I haven’t been so dissatisfied with a place in years. No one answers the phones, the pharmacy staff is rude and the store itself is an eye sore. If you value your sanity, stay far as hell away from this terrible place.