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February 2024 by Rahma Ebrahim
I usually don't even write views ever but this rite aid has really got me irritated why do you guys have a phone number for this drug store if no one is gonna answer! I have been calling for the past 2 hours and i get no answer what is this some kind of joke on people's time?
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February 2024 by Grace Young
Location very close to home, necessary items mostly available, friendly and respectful staff.
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February 2024 by Marie Bourdeau
I don’t care how busy it is do not ignore your phone lines…. This has been the case for over one year. I guess Rite Aid, is acting accordingly to bankruptcy, but don’t let customers see the downside of the deal. Customer service is needed for the end of their run.
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December 2023 by Chrissy James
I sat in this place for nearly three hours, waiting for two prescribed medications. They gave me one of them, but didn’t give me the second one. The thing is, they weren’t even going to say anything about not giving me my second medication. They were going to have me walk out the store without saying anything about my second medication. I had to ask for my prescription for the second medication back. I’m done with this pharmacy. I’ll go somewhere better and a bit more professional.
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November 2023 by Vincentia Rosdiana
Shout out, THANK YOU for outstanding customer service to Ms. Erica, the pharmacy technician. After dealing with insurance and 3 Rite Aid stores (from South Philly to West Philly), my mom got her approved full amount medication just right in time before overseas vacation. We really.. really appreciate your above and beyond works, Ms. Erica.
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November 2023 by Qadirah Hellams
This is really the worse pharmacy in Philadelphia. They actually should be on the list to close down. They dont answer the phones because they say they have nobody to answer them! And any prescription thats sent over wont get filled until your there which is the stupidest thing i ever heard . No sense of urgency or anything!
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October 2023 by Tasheemah Johnson
This rite aid pharmacy NEVER ANSWERS THE PHONE!!!! Which is so unprofessional there is no reason why I have to call for 3 hours straight and not get one single answer! I will be reporting this business like that is really just unacceptable!!!!!
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October 2023 by Linda Gunter
Ladies and pharmacist always nice. You're welcome. Could something be done about the trash around the dumpster and the drive thru is horrible and clean the windows and vacuum the entry wayThank you
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July 2023 by Abubakar Jalloh
Worse Rite Aid in Philly. They lazy, they never pick up the phone, they never reach to my standard, always below average. Rite aid should really step up there hiring requirements
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July 2023 by Marion Reed Jr
Wanted to use the restroom before I bought something’s. Attendant says she don’t have a key for the restroom. Why would I spend money here if I can’t or not even allowed to use the restroom.
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July 2023 by Patricia Sonkarlay
The WORST customer service and the NEVER answer their phone please do better with communication! Worst pharmacy!
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June 2023 by Janaya Williams
Very rude lies about your medication not being ready after days of telling you to come back the next day. They never answer the phone. So unprofessional I’m changing my pharmacy now. This is the worst rite aid in Phila. Be aware
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May 2023 by Jasmine Green
Pharmacy department NEVER answers the phone!! People may not be able to get there as easy as others! Your questions or concerns should be addressed if the customers preference is to call in prior to coming to the store. For them to tell you your prescription is not ready or a follow wit the doc is needed. This is completely ridiculous. I will be calling headquarters!
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May 2023 by Marie Ladet
Cashier was very pleasant today, however the amount of FILTH & TRASH outside of the store is horrible!
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April 2023 by Debria Jones
Warning u might wanna go somewhere else. They don’t answer the phone they have long lines this is one of the worst pharmacies I have ever been to. I can’t transfer my information fast enough I prefer somewhere smaller and pharmacists who kno you and actually care.. Peoples medications are very important and should be taken seriously. This pharmacy could care less.Treat you like just another number. Next…. Only thing they care about is making things harder was my experience with them anyways. Thxx but No Thxx.