-
February 2024 by SoSo
Rite Aid has closed a number of locations. This one looks like all the delivery trucks just decided to stop stocking. The store is very bright due to the lack of items on the shelves. It's fortunate the employees got to keep their job. There is always security at the door. There is always someone at the register. It's the best run Rite Aid with minimal items available for sale. The pharmacy is fully operational.
-
January 2024 by Bella Haughton
Absolutely the WORST pharmacy! You can never reach anyone via telephone. I’ve been calling for days trying to reach someone to no avail. I will be switching my pharmacy.
-
January 2024 by Priscilla Tisdell (Swaggi's Reviews)
I go there for my prescription but the shelve be bare. The line sometimes be long depending on the time. It's a quick stop if your not going to the pharmacy.
-
December 2023 by Chrissy James
First experience at this pharmacy was better than the one I go to on Woodland Ave. This place got my order ready fast.
-
November 2023 by Cheriee McNeely
They leave you on hold and never come back or they hang up on you! This is the worst pharmacy I’ve ever had the misfortune of patronizing. I’m transferring my mom’s prescriptions back to the Acme up State Road expeditiously!!!
-
October 2023 by Dark knight G
This pharmacy needs to close down. It has gone downhill in the last 5 years. I know the neighborhood is ghetto but come on act like you want to work. Customer service is horrible they will let that phone ring for hours. Everyone behind the counter looks like they don’t know what to do just lost. Meds are never filled on time. Nothing and I mean nothing on the shelves and that has been ongoing for the last year. What’s up with the locks on pampers and laundry detergent. I’m going to another pharmacy.
-
October 2023 by Shay O
This Rite Aid has fell off TREMENDOUSLY! Your prescriptions are never filled at the time they say it will be. Once you get to the store they say it's a 40 min wait. When calling the pharmacy, they place you on hold and NEVER come back to the phone. The phone starts ringing again then it just hangs up. They don't care how you feel and come off very rude. I've been coming here for years but it's time I switch!!
-
September 2023 by Alise R.
I planned my booster appt 2 weeks in advance at a diff store. It was cancelled the night bf so I then found another appointment. Which then was cancelled. So then I found 2 appointments for last night at this rite aid which I have never been to. It was easy to schedule, and then easy to find the store. It has a huge parking lot - def a plus. We walk into the store and there were so many people in the pharmacy line. The line looped thru the store - and we got at the end behind about 20 other people. It was crazy. And then we waited and waited to reach the front. And as we waited - I could not believe how many people were rude to the pharmacists. Just people cursing them out. I have never seen anything like it (well except at my job but I didn't know this behavior was tolerated anywhere else). We finally reach the front and were told to sit and wait to receive our shots. They did not have them ready so we had to wait a long time. In their defense - the workers were def over worked and the store was understaffed. Anyway, the very kind pharmacist comes out and was very helpful for me and gets me my shot. He couldn't locate my boyfriend's insurance in his system bc somehow he didn't have access to that network's data base. Which it is one of the biggest pharmacy insurance groups so I'm not sure why - but he said sometimes Rite Aid's system has problems w this. ugh. So bf didn't get his shot. After 75 min of waiting we finally left w one out of 2 shots we scheduled. (and if you are wondering - we were polite the whole time - no rudeness and no cursing lol). Also, the floor of Rite Aid looked like it have never been swept or mopped. It was so disgusting. And there were flies everywhere inside.
-
September 2023 by Harice Reddickredd
Customer service up never answer the phone in the pharmacy area. They need to go out of business and put another decent drugstore there.
-
September 2023 by Tatiana Green
Whoever is answering the phone at the pharmacy today 09/05/23 around 9-10 is very much unprofessional !!!!
-
August 2023 by MARIE SESSION
I'm giving this rating because I was having a problem receiving some information being sent to me , since I have a land line and a cell phone didn't realize the info was being sent to the landline.I know the pharmacist has a lot to do and I do apologize for taking up so much of your time
-
July 2023 by Shannae T.
This has got to be one of the worse Rite AIDS I've dealt with. You can never get through to the pharmacy and on the rare occasion when you can the person on the phone doesn't know what they're doing. They either don't give accurate info on what medications you need to have filled or when you pay online they tell you you still need to pay. I'm not sure what happened with my medication delivery but that didn't happen either. of course when I called to speak to someone about it, again no answer after trying multiple times. This location needs some management who knows how to run it properly.
-
July 2023 by Tierra Collier
Customer service is horrible, it’s not orderly, and it’s nasty in that place. Pharmacy area needs to cleaned up, and they need to get trash picked up in outside in front of the store.
-
June 2023 by Drake Dodson
Don't make the mistake of having your prescriptions sent here. They will tell you that your meds will be ready by a certain day and time, but then they won't actually have it ready for at least an addition 3-5 days, and all of that is IF you're lucky enough to be able to even get to the pharmacy counter. Add in a bit of unfriendly and unhelpful service, consistently low stock of products on shelves, and inability to answer phone calls and it's just all around a horrible pharmacy. Save yourself the hassle and go somewhere else.
-
May 2023 by Shalee Bryant
I love this rite aid it’s close to my home and has a great selection of goods