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February 2024 by Thom Wall
I've been dropping at this drugstore since I first moved to town a few years ago. Super convenient, as I live right in the area.However, they now lock up almost every single product you could possibly need. I stopped in tonight to grab a toothbrush for a friend, and I had to flag down an employee to unlock the case that has the toothbrushes in it. Then be escorted by said employee with a $4 toothbrush to pay (important note: employee told me they had to carry the item to the front desk - I wasn't allowed to touch the package until I'd paid?)What should have been an in-and-out trip took over twenty minutes - between the waiting (the little call buttons don't work), flagging the person down, them finding the keys... Insane. When you treat your regulars like criminals, the regulars stop coming. Sorry, Rite Aid. You're no longer convenient - though you do now serve as an important reminder of how out of touch corporate America is with communities around the US. Lock up toothbrushes while you make record annual profits. Get a grip.
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December 2023 by Shari Lloyd
Polite, helpful what else is there ?
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November 2023 by Latasha Alexander
I’ve be going to this rite aid for years & it has gone down hill. They need new management or to shut down period. They refrigerators has been down for about 8 months now, how can you not get that fixed in all this time??? Pharmacy sucks & rude. They just really don’t care about the community there for they need not be here anymore more. The owner really doesn’t care!!!! Sad
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October 2023 by Elaine S Holton
Staff is helpful and friendly.
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August 2023 by Kate Greer
pharmacy sucks. first time i went there to pick up medicine, they didn’t have it in stock so i had to go to this other riteaid. fast forward, i go to get prescribed medication and they act like they can’t give it to me. so i went to the other riteaid and got it. so lol.
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February 2023 by Mike Harris
drug store always well stocked
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December 2022 by Amy T
Just walked out from yet another location. We couldn't ring out because the security guard yelling 'cashier' through the store didn't get the cashier to the front. It's a wonder you need the two security guards at the door when you don't even have a cashier to ring out the customers. This will be my last time actively trying to give you my business.
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December 2022 by Rodney
I don't know why anyone would say this pharmacy is good. It is terrible. Impossible to get anyone on the phone. If you are disabled and are looking for a close place to walk, go somewhere else. I am currently unable to get two controlled substances because they do not answer the phone and every time I go to pick it up, they give me everything else and have to resubmit the refill for controlled substances because their own staff doesn't know they need to check twice for insurance approval. Same thing is happening to my partner. This has been ongoing for three years. It's ruining my mental health. They are also not open as late as they say they are on the sign. I'd say they are basically closing doors at 6-7 even though their sign says 10. Worst pharmacy.
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November 2022 by Myesha Snipe
The Location Is Convenient, Pharmacy Staff Is Friendly.
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August 2022 by Dalton Deatrick
have never had an issue - but last week I went to pick up a prescription that I had received notification (text and voicemail) that was ready for pick up. I received the notification on Wednesday - came on Friday, whoever was working at the pharmacy window told me there was not a prescription for me. I showed her the notifications I received confirming they were ready and she turned me away with quote "nothing I can do". She did not seem to care at all or look into why I would be receiving notifications without checking for the prescription. I came back on Saturday after receiving ANOTHER "ready for pick up" notice hoping there may be a different person working who was willing to check - she again turned me away saying that there was no prescription for me. Note: Im not sure how I would be receiving these notifications without record of there being a prescription at the pharmacy?Confused, I had her go out to my doctor (this was the weekend so I did not hear a response until Monday) - Doctor confirmed that the prescription was indeed sent. We moved the prescription to a different Rite Aid Pharmacy and I was able to pick up immediately.Long story short, I had to go a week without medication because of this attendants negligence. I normally wouldn't write a review like this but with daily controlled medications, I feel it is extremely dangerous to refuse service so negligently and this could cause serious health risk and this should be flagged publicly.
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August 2022 by William Chamberlain
Pharmacy staff is friendly and helpful. It is convenient if other places are closed if you need to pick up some groceries like milk, bread, canned items, etc. you know what to expect
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May 2022 by The Goddess Angelica
Came Here To Grab My Amazon Packages But They Were Apparently Closed At 8pm. The Store Hours Say 10pm.
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April 2022 by Katie Christine
literally just close whenever they feel like it
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March 2022 by Amy Theresa
Just walked out from yet another location. We couldn't ring out because the security guard yelling 'cashier' through the store didn't get the cashier to the front. It's a wonder you need the two security guards at the door when you don't even have a cashier to ring out the customers. This will be my last time actively trying to give you my business.
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February 2022 by Justin Allen
I had problems taking money off my card and they came through and made sure that I got it. I really appreciate it.
