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February 2024 by Brian Crozier
I rarely have any problems with the pharmacy, which is the main reason I come here. I used to pick up an item or two and buy at the pharmacy counter. But now everything is locked up. I understand the reasons for this but I won’t search out an associate for a pizza or deodorant so I don’t purchase them anymore. I only come for my prescription.
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February 2024 by Shannon Townsend
pharmacy customer service is horrible
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November 2023 by Ermer Rodriguez
They do their best not to have a long line in pharmacy. Thanks to the pharmacy receptionists for all your hard work.
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October 2023 by michelle Maldonado
Best pharmacy ever and the employees both pharmacy and retail
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September 2023 by Tri Bet
They did not open Monday at 7. I arrived at 7:10 and the gates were all shuttered.
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August 2023 by lashawnda Hoffler
Close this store! Apparently no one works there!!! I’ve called countless times about my prescription and no one has answered. Fire all your staff and do BETTER.
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August 2023 by Rony Joseph
Very clean place. I always feel welcome. Great staff
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June 2023 by Dreamer4ever777 .Jasmine Luca
Please do better with your customer service. Some of us need prescriptions by a certain time. Every single time I call to refill my prescription, nobody answers the phone! It’s gotten so bad, to the point to where I have called 3 times in a day, all at different times, for multiples days out of the week (I don’t call during their lunch break, I call when they say they are open and available) I finally will get an answer after endless tries. When I contact my doctor, I will be switching pharmacies as soon as possible. I’ve tried for a while not to complain, but I feel as if it’s gotten to be too much. Medications are important and needed by certain times. If I don’t get mine because someone doesn’t know how to answer a phone, that’s honestly ridiculous.
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May 2023 by Arsenio “Tito” Torres Jr
Awesome pharmacy store. Always stocked up. An awesome staff.
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March 2023 by Antoinette Brown
This is one of the worse Rite Aid in Philadelphia. My fiancé went to pick up his prescription they gave him the wrong medicine and he didn’t realize until he got home. Called numerous times to no avail, no one answered and I stayed on the phone for 45 minutes straight to no avail. I even hit the corresponding number to speak with someone in the store to no avail. This is ridiculous and nobody should be subjected to this. I called the 800-rite-aid number and left a complaint, but this is ridiculous, I have been calling since 6:30pm and it is now 7:28 pm and there is still no answer. If I could rate this store a zero I would!!!!
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March 2023 by Jeannette Rivera
It has been multiple times. I call days in advance to fill my prescriptions because of how slow this pharmacy works. Example: I called Thursday to fill my Rx got a call back Sunday staying my order was ready for pickup. Today Monday I went to pickup my Rx and one was filled but the other was not. Girl refuses to fill them because they were going to lunch in 15 mins. Not that they didn’t have it but because they were closing for lunch. When order was placed 4 days prior and I received the pickup confirmation call. WTH!
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March 2023 by Julian Likes anime
I love this Riteaid store at Oxford.The security gentleman that’s there is always smiling and welcoming you to the store.The female supervisor is very nice always greeting everyone and asking if you need help with an item or checking for a price.
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February 2023 by Jasmine Peter
This Rite Aid They have a white racist man he is one of the Managers,I know alot of store in this country are against black people , white people never take a break from being racist this white man Arthur is no different from most white people and they are proud to saw how racist they are, the people at this store have no respect for black people,the clerk was very mean to me,I asked to speak to a Manager when the Manager came he was yelling at me,can white people will ever take a break?I don't think so,but one thing I know the table will turn one day ,and I'm gonna enjoy every minute of it shame on Rite Aid shame on any racist white people I this country and remember Jesus Christ is a black man .we will overcome .
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December 2022 by Obaa Black Gold
You will call the pharmacy to check if your prescription is ready more than 100 times they won’t pick up. Rite Aid smh
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November 2022 by Arthur Hummel
I was extremely disappointed when both the clerk and manager wouldn't accept a coupon (printed at Rite Aid) that would have given me a small amount (70 cents). They were not able to tell me why they wouldn't accept it, accept that it didn't go thru on the scanner. Both agreed that they saw nothing that would exclude it from being used. I'm surprised that the manager didn't just override the scanner and credit me the 70 cents. So, therefore, I'm extremely dissatisfied and will STOP getting my prescriptions at Rite Aid and no longer visit their stores!!Very poor customer service. This kind of inferior service will cause Rite Aid to lose more and more business.I filled out a questionnaire online (that came about that very visit), giving my name, address and phone number. I'm waiting to see if someone gets back to me to correct this sad situation.So, all this bad press for a mere 70 cent amount. It would have been better if Rite Aid had never given me the coupon that they wouldn't honor. Then I wouldn't be so dissatisfied. Now, the question is, "Will the situation be corrected?" I hope so.