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January 2024 by Charles E.
Super chill atmosphere and extremely knowledgeable. Doesn't try to upsell customers and friendly conversation.
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November 2023 by Ali V.
when you walk in someone is there to greet you. it's like returning to amazing human customer service and I love it. the way shopping in person should be with real connection. whether I am picking up an obscure .75 cent screw or multiple cans of paint, I have received the same level of surface and it's quite a lovely experience.
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October 2023 by Mihir Rai
High quality customer service. Always willing to help and will work with you to find solutions to whatever problems you have. You cannot go wrong with them
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October 2023 by Anna Darling
My all time favorite hardware store. Everyone is so helpful (and not condescending) and they’re stocked with everything you could need.
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September 2023 by david digiovanni
The most friendly and helpful staff I've ever experienced at a hardware store!
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September 2023 by Jen
Outstanding customer service. Every time I have come here they’ve had what I needed at a fair price. They go above and beyond to help and make sure you understand what you’re buying and how to use it.
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August 2023 by Katie Fries
These folks are the best. Anytime I go and ask, “do you have…” the answer is almost always yes, and if it’s not, they have helpful suggestions. I greatly appreciate that I haven’t ever experienced “mansplaining” at this store!
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July 2023 by mark moran
I come from west Philly to get what I need from here because the customer service is outstanding. Im a new homeowner and the guys there have patiently explained/helped me with finding solutions to problems with our home. Cannot say enough good things about this place.
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July 2023 by El Jefe
Staff was friendly, helped me very quickly and didn't break the bank oh...and they have the sweetest dog
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June 2023 by Charlotte
Such kind and helpful people. Both times I’ve gone, they have run around the store to find me everything I needed, and even opened merchandise to check if it was the right size for what I wanted.
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June 2023 by Faisal Al-Dabesh
Found everything I needed for plumbing supplies. The staff were awesome and extremely helpful!
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June 2023 by Alex Tolkin
Super helpful staff, good selection considering the small size. For basic hardware needs this store is incredible.
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April 2023 by Earl M.
This store is what everyone thinks of when they say 'hardware store' but almost never is. The staff are genuinely interested in helping with whatever issue you are trying to solve and beyond knowledgeable about their exceptionally well stocked store. The keys they cut always work, glass always fits in the frame and if you bring in the broken bit you are looking for 99/100 times they have it. When Rittenhouse Hardware opened my life got both better and easier - they are the best!!!
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April 2023 by Dante Painter
Genuinely the most pleasant and helpful hardware store experience I've had in any town I've lived it.
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March 2023 by Shawn Kurland
Always a pleasant experience at Rittenhouse Hardware. The guys who work here are consistently friendly and helpful. Very well stocked for a store if its size. I wouldn’t think of ever going to another hardware store in the area.
