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November 2023 by Leah Knobler
I live in the area and have driven by Roanoke Auto countless times. I decided to take our Subaru there to get the state inspection stuff done and worked with Phil. From the start, he was very friendly and helpful. Unfortunately, right before the appointment, we were rear-ended which caused some damage to the back of the car. Phil was still able to do the state inspection, identify some other areas that needed fixing, and complete the fix in a timely manner. He also referred us to a collision place nearby and called ahead for us. Phil earned my trust and I'll use them again next year for inspections.
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March 2023 by Ed Burns
I feel a little apprehensive about leaving this review as the owner has always been pretty straight up with me in the past but today has annoyed and disappointed me. Had my inspection done here before a couple of years ago, was pleased with it so booked in again today.I Specifically asked him to call me if it needs anything doing as I do the repairs on my vehicles.Was confused to find an extra $50 added to the bill for 'topping up coolant' (2min job + $4 fluid cost and I know it a leaks) and also half of that $50 for tying two hanging cables with zip ties (2min job).The guy got annoyed at me for complaining about this unauthorized work on the vehicle. In fairness he removed part of the bill but I still feel like I was conned.Everything was great until this point. So frustrating when people do not listen to simple instructions when I clearly said "Call me if it needs ANYTHING doing to it".To add annoyance he complained that he has to pay for the vehicle to be lifted and time etc and implied that $50 extra is basically nothing. Whilst in the wider picture this is true, but with seemingly everyone trying to do a shakedown on you from every angle these days those $50s start to add up.He suggested I go elsewhere next time and I definitely will.
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March 2023 by A D
Had a great experience. They took my car same day for an inspection and emissions test. Efficient work. Friendly mechanic.Services: Auto emissions testing
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March 2023 by Meghan Carr
Phil and the shop are the best. 10/10.
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February 2023 by Heidi Sterling
Nice people. Really helped me with my car!!! Thank you.
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January 2023 by Diane B.
My husband and I have had Roanoke Garage repair and inspect our cars for over 30 years. They provide excellent repair service, and are honest and dependable.. Phil and Dave have never disappointed us!
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September 2022 by Sara Wedeman
What to say? I am a long-term customer (10+ years). Roanoke is the kind of business one always hopes to find, which embodies qualities both rare and valuable: competency, honesty, responsiveness, and helpfulness - delivered with courtesy and professionalism.Services: Auto emissions testing
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September 2021 by Tami Edwards
Dave and Phil are the only mechanics who work on my cars. They are trustworthy and knowledgeable mechanics. I would refer them to all my friends and family.
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September 2021 by Luna Services,inc.
Always been there for any problems 2 cars Always take care me I trust ? ?? recommended
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April 2021 by Art Clemons
Wonderful Car Repair
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January 2021 by Tami Strenger
Dave and Phil are the only mechanics who work on my cars. They are trustworthy and knowledgeable mechanics. I would refer them to all my friends and family.
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November 2020 by Douglas Whitmire
These guys were super quick in addressing my issue last minute. Great work and great people.
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August 2020 by Don Shields
Friendly, quick and competent service, reasonable prices.
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September 2019 by Lola J.
Roanoke Auto on Willow Grove Ave, Chestnut Hill - really nice guys, family owned and operated business, lots of history here and convenient if you live in the area BUT, they charge A LOT. Be prepared. And read your bill before leaving.
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April 2019 by E H
Fixed my tire fast and were super nice!!!