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November 2022 by A M
Whenever the manager sees me she says hi but it's totally sincere and genuine with a big beautiful smile! It can't be easy managing so I acknowledge this and I appreciate it. Actually all the girls there are patient, kind, ready and willing to help and friendly. I usually leave feeling nice and that's what this life is all about leaving people better than you found them no matter where you are!! Thank you guys I appreciate your hard work.
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October 2022 by Lizmarie Oquendo
I would give it 100+ stars, today just recently I went into this branch, as I do on and off, a customer who was threatening to the teller who was busy tending to a customer in front of him had the nerve to tell the teller that he was going to slap her in the face. I personally wouldn't be as graceful, polite, and as calm as the teller was. This guy/rude customer according to his care giver is "mentally ill" still no excuse to be rude or threatening to a young Lady who simply asked very politely to give her a few seconds while she finished the transaction with the customer before him. I was the 4th one in line, and I didn't even spent 5 minutes waiting inside the branch. Thought me hell of a lesson, I've been a customer service representative myself for over 20 years and again, I can say that the went above and beyond my wildest ways of dealing with a situation like this. There's no reason why any customer should act that way. Please know as a customer, the person helping you in any company is a human like yourself, not someone to treat disrespectfully.
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July 2022 by super dj
Zero stars...Worst experience ever. I've been having issues with my account for a month now. They haven't given me any logical reason. The Rosemarie Guzman is rude, unprofessional, lies and doesn't do her job. I express my concerns and my account was closed by her. Please stay away and maintain your peace.
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March 2022 by Jesse Wilson
Great customer service from Branch Manager Rosemary C. Guzman. I had - what was at first - a challenging banking problem. Ms. Guzman, however, went the extra mile and found a solution.
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March 2022 by Carlos Javier Rivera Bergollo (Tu Sugar Daddy Baby)
(Translated by Google) Excellent bank and very friendly employees with the services provided(Original)Excelente banco y sus empleados muy amables con los servicios brindados
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December 2020 by Carlos Gary
Very professional , good personal service & evrey body knows my name.
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March 2019 by Sala Mike
Very disappointed. The Bank Teller services were not professional. I am so frustrated with banking and doing business in my community. It's a shame and SAD!!!
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June 2018 by Quele .
Good customer service, but the banker forgot a few things
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December 2016 by Calvin Thomas
Very friendly and professional
