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February 2024 by Lacey Dugan
I love the staff here. Always willing to go the extra mile for their clients!
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November 2023 by Kytavia Thomas
This is Shut down !! I went there after looking on google & it stating they were going to be open. But they weren’t!
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October 2023 by Wojciech Paciorek
This bank is a waste of time. We had an appointment with a banker there one day, and she claimed she never received an email so she didn't know about it. This chic Melissa. 2023, and she walks around telling people she didn't get an email. This might have been an excuse in the 90s but who doesn't get an email in 2020s. Lol. So we make another appointment. She calls an hour before to say she has an issue with name on application. To her it appears different so she can't help us. What a joke. This chic needs to go back being cashiers glass. Helping with other issues is clearly overwhelming.
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January 2021 by Doretha Whitaker
Very helpful get the job they didn’t rush to get u out the door make sure what I came there for the problem was taking care of
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November 2020 by Danny Holstein
Worst customer service in the world! Worst online banking ever!They withdrew the money for my rent from my account, then bounced the check when my landlord tried to cash it. Landlord is asking for both my rent and NSF fees, I'm over a week late to my landlord and don't have the money since they withdrew it 2 days before it was due.Dominic in customer service IS THE WORST, he was supposedly the manager and hung up on me when I asked what happened and why.
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October 2020 by Cesar Martinez
Si mui bueno
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June 2020 by Barbara Westfield
They are very pleasant and helpful and friendly like the people that work there.
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June 2020 by John Zaks
The personnel in this branch are the best. Always friendly, knowledgeable, caring and polite. Tim Dugan, the manager, always goes the extra step to give his customers the most accommodating service. I have been using this branch for YEARS and it has always been this way. I loath when I have to go to another bank. There is NO service at ANY BANK that compares to the quality service at this Santander branch and it has me spoiled. The employees LaToya, Joanne and Patrick are just as friendly and service conscience as Tim the manager. Always a pleasant experience viditing this branch.
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May 2020 by Cathy Grover
The people who work there are always polite and very helpful
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December 2019 by Greg Wyatt
We just wanted to express our thanks to the staff at Santander bank for all the help they have provided to my wife and sister with all the paperwork they needed,Extra thanks to Tim Dugan for setting up the paperwork for us, Very nice staff
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July 2019 by Yuri Yevtusenko
(Translated by Google) The ATM at this branch issued the required amount. Before the customer took the money from the slot, the ATM pulled it back. Since then, the customer has not known his money for a month. The claim at the branch was fruitless, and the call to customer service was also fruitless. This branch robbed the customer of eight hundred dollars! A criminal case for theft is being prepared! Everyone should watch out for the Santander thief in Port Richmond, their customer's ATM can rob them and see their money no more! Shocking experience!
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June 2019 by martin hanis
Unprofessional personnel. We came over to ask if they can help us with problem where money withdrawing from theirs ATM was taken back into ATM and withdraw charge remain on account balance ... first they did not know what to do since it was European account so we got phone number to call ... we called Santander customer service, nice lady we talked to explained that we need to file claim and than ask if she can talk to representative from this branch ... we went back and handed phone to guy who we talked originally, they talked for sort time and than this Santander teller just handed me my cell phone with words “we are closing†while I was still on phone with Santander customer service ... it was exactly 1 min after closing time ... it was very mean way to kick us out from this bank !!! I bank with Wells Fargo, TD Bank and American Heritage Credit Union ... always nice people valuing theirs customers and would never treat people like this ... I wish that Santander will train theirs people to be more helpful and respectful to theirs customers
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March 2019 by Michelle Ratteree
Always friendly and fast
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March 2017 by leo handel
Always a great experience!!
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November 2016 by Clair Planka
Always helpful always doing everything they can within the laws of banking to make it easier for me to bank when I lost my whole wallet because it was stolen they allowed me to use my work ID along with the second form of ID to withdraw money and posting cash from check best bank
