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December 2023 by Teqavis Wiggins
They really slow they only have one old lady at the front desk and 30 people in the back
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April 2023 by Clinton A. Tapper Jr. (Bammbino Perico)
this is one of the worst pharmacy in philly. the girls in there act stupid. They always mess up your medicine & the old lady in the front doesn’t kno how to read or read medicine types. This is really a bad place to get medicine. if i could give it zero stars i would
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March 2023 by Shirley Davila
Smith pharmacy today feb9th 2023 at 11am was my last straw with this pharmacy it's has gone downhill all about a dollar . Today I went to pick up my medication like I been doing ova 15yrs since 9th st days n a new young lady in front gave me the warning tht she was not given me my medication if I did not have my 2.36 cent copay yes 2 bucks so I ask the head gentleman in charge she shouted very rude and nasty she don't Wana pay copay it's not tht I didn't want to pay honestly situation happen now n days when u find urself broke more than often but as a regular where was I going I come monthly for my medication long story short a gentleman seen how rude n sad the situation was ova 2 bucks he paid my prescription I snatched my medication and left and will never Eva come back there yes ORI and JENN r the best but today that rude nasty disposition of that front person not understanding things happen n it's not that we want to break the rules its that I honestly didn't have it n even offer to come back tomm cause it wasn't a big deal so be prepared for it's all about the money at this point with this pharmacy n it hurt me the most cause I been with the pharmacy since 9th st days but life goes on customer service means more to me than a dollar and I will not give them my business ever again.
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February 2023 by Shirley D.
Been. Going to smith until today the road has ended great family pharmacy but becareful cause when u don't have the copay they will clip u out like a piece of trash today Thursday Feb 9th 2022 around 11am enter smith on my monthly run to the pharmacy I been here ova 15yrs since 9th street days and unfortunately like others someday u might not just carry 3 bucks on you and u just might not have ur copay the young lady in the front nasty attitude told the gentleman head pharmacy in charge that I didn't want to pay my copay it's not that I did not want to pay my copay I knw the new rules u have to pay but when u don't have it n need ur medicine and a regular customer monthly where am I going I'm coming back and once before this has happen and I have returned before my refill day n paid the older lady but today with the nasty attitude and just assuming I didn't want to pay was very disrespectful and it hurt me to the bottom of my soul because I am and was a regular customer there but it's okay because I will take my business elsewhere so this is heads up be prepared if u don't have ur copay of 2 bucks cause that's all I had owe 2.36 cents to be exact and they will not give me my medicine if I had not paid thanks to the gentleman who was in back of me heard the conversation n seen how bad the customer service skills where ova 2 bucks not wanting to give me medicine and paid it for me.. Thanks for all the years u had filled my medicine but I will not accept that type of verbal abuse from no business so I will take my business elsewhere. Heads up if u can't pay ur medication copay all the time don't go here cause they don't understand situation happens in 2023.
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June 2022 by Marisabel bella
(Translated by Google) Bad service … They tell you one thing and they don't do it very bad service(Original)Bad service … Te dicen una cosa y no lo hacen muy mal servicio
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August 2021 by William Holtz
This place has really gone downhill in the last 3 years. People, check your meds when you get home with them. They filled one of my prescriptions with the wrong medication. Very unreliable pharmacy. You can find alot better in the area. The pharmacist Paul is always on cloud nine, and the store manager Jen has alot of growing up to do. As for the owner, David Smith, he doesn't even care about this business anymore. You tell him about a problem and he just shrugs it off. The Pennsylvania pharmacy Board was very interested in my receiving the wrong medication here. An investigation is underway. Numerous times my insurance company was billed for prescriptions that I never received. They have a habit of filling prescriptions before hearing from the customer and if they are not picked up, well that's more illegal profit for the store. They have to be one of the biggest opiod distributors for prescriptions in the City of Philadelphia. As for their delivery policy, its very biased. When I lived in the northeast, their was no problem delivering my 12 prescriptions every month, but when I moved to West Philly, I was told that it was to dangerous and we don't deliver out there. I guess because it's a "black" or African American neighborhood, which they surely thinks it makes it more dangerous than other neighborhoods. Last but not least people, ask yourself the next time you get a script filled here, "Is this my right medication or has another mistake been made?" Run as far as you can from this store people, it's definately not what it seems!!! Also always wondered why only young Hispanic girls only work behind the counter? Seems like some kind of racial profiling to me or possibly something deeper!!! Only David knows!!!
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April 2021 by mayi mendez
The people are very nice .they treat you very well
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February 2020 by Robert Iezzi
It’s a very family oriented place . The workers there are so nice and helpful. I never have any problems with my medications. I highly recommend Smith’s Pharmacy.
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February 2019 by Vicki Eden
Can't say enough about Smith's ! The staff are amazing, wonderful, helpful people !! It's like a big happy family. Love them all
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April 2018 by Carmelo Santiago
They are not delivering my prescriptions on time anymore and they do not give me an excuse they actually ignore me when I bring it up not impress anymore with this place manager needs to fix this.😡
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February 2018 by Miguel Garriga
Great service and nice staff.
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August 2017 by Ruth Dailey
Just love going in there..... everyone is sooooo bubbly! Do the girls still have a song fest on Friday afternoons?
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July 2017 by Janet Riley
Friendly staff and they always manage to have any medication that my doctor prescribes and if not they will get it for you within 2 days.Thanks guys
