-
December 2023 by Lucero M.
I wish I could give a zero. I've been a Staples customer for 30 years, and fpr 15 at this location. Never had problems in all these years until today when a clerk whose name starts with C was rude and took another customer in front of me on a return. No respect for my time or that I had been waiting. I was actually going to buy some things today but I changed my mind after that lack of customer service. I'll take my business to Target or Amazon and for copies at Kinkos.
-
September 2023 by Julia K
The printing services at this Staples are incredible. I have had them make booklets, manuals, and posters, all of which have been wonderful. The staff is very professional.
-
June 2023 by Lisa Chorna
I had the worst experience with Staples recently which always was so good. I submitted my prints through the website for next day pickup as I always do, and I got a call in the morning from a supervisor stating that they won’t print my blueprints because the paper is too thin and they need too much ink for it and they don’t want to "risk the printer" when I printed the same PDF as a blueprint at a different Staples location a day ago. The supervisor told me that they can print it as a poster, but I will have to pay for it much more from my pocket. By the way, the website doesn’t let you submit a PDF as a blueprint if it needs to be printed as a poster, so this person used their own judgment to decide that they won't do it. The supervisor did not even try to help me solve this problem, instead, he only gave me two options: pay much more because they are not able to do their job (the order was placed and fully paid) or find another store that will print it. How is that good customer service? I needed the blueprints for my final project presentation and they rejected my order the day it was due. If I could give 0 stars, I would.
-
February 2023 by efrain vazquez flores
They were very kind to me, they helped me and they didn't stop until I could do the print. My cell phone was damaged and they gave me extra help.
-
January 2023 by Dawn Heath
To have access to really quick understandable copy, print and fax machines within walking distance is really great. To call and ask a question and be treated like you're a friend is great. To walk in and say I need help and get it with a smile is unbelievable. I love this store and the people in it.
-
January 2023 by T P
I come here the time for shipping and printing. Machines usually work fine. Plenty of parking however there are sketchy people parked from time to time. Had a few of my lug nuts removed, how scary as it could’ve killed me. Makes it so you cannot spend more than a couple minutes in this store.
-
October 2022 by Justin N.
They close too early. They used to be open til 7 Pm during the week. Got here at 6:02 and the employee was letting customers already in the store leave but wouldn't let me in. Hopefully they go out of business soon because this store is awful and the employees are RUDE
-
September 2022 by Lisa Karin
Ms.B in Printing is Awesome! The gentlemen also work fast in printing! Great team!
-
November 2021 by Retna S.
I always come here for the shredding service, 99 cents per pound. The gentleman who helped me was super courteous and very helpful with the customers.
-
October 2021 by Megan L.
They're so worried about getting sued they won't take spines off of a book to make into a spiral bound. Maybe if they spent an extra minute to ensure they take it off properly without ruining the textbook, they could provide adequate services. I'm done with this store.
-
September 2021 by Priscille Michel
I always received great customer service when I print here
-
July 2021 by Joyce T.
Fax price is too high. I wanted to send a 6 psge fax, but at $2.08 per page, that was crazy. UPS is $1.00 per page (which is also crazy high, but better than staples).
-
June 2021 by Lazaro A.
I was mistreated by one of their workers because I tried to review one of their products, I will never return
-
March 2021 by Tam W.
Of course the UPS drop off is great! Easy and painless process. I don't usually buy anything from there but a nice comfortable desk chair I purchased years ago.
-
September 2019 by Paythia CEO
Customer Service on print side very helpful!
