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February 2024 by Michael Davis
Lied to by salesperson, scammed and strung along by T-mobile customer support to the tune of hundreds of dollars. DONT SUPPORT T-MOBILE. And if you're the bootlicking saleperson that thinks it's cool to tack on a ton of extra garbage to someone's order then lie to them about it, you're a bad person, but at least I can rest easy knowing that you have to spend your days at a T-mobile store in a strip mall outside of philly so.....
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February 2024 by Gina Cardillo
Rashan is the best! AT&T made it as difficult as possible for me to switch carriers but Rashan was so patient and communicativewith the whole process. 10/10 recommend!
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February 2024 by Stephanie A
I can't recommend this store enough! I was fortunate to be helped by Nicole A. who made today's visit extremely pleasant! I was helped immediately and Nicole did a great job explaining my options as I was looking to switch from another carrier to T Mobile. She went over all packages, promos, and options and ensured I got the best price possible! With Nicole's assistance, my phone was quickly transferred and set up. I was also able to upgrade my phone which I wasn't planning on doing, but Nicole gave me a deal I couldn't pass up! Now I have the latest iPhone and got it at a great price. All of the employees at this location are very friendly and helpful. Give this location a visit, you won't be disappointed!
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January 2024 by Kathleen Thompson
Friendly helpful staff
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January 2024 by Kin Cheung
Staffs are friendly, helpful and knowledgeable.
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December 2023 by Vicki A. Hagel
When we arrived on a weekend morning, there was virtually no one else in the store but us and the staff. The staff member who worked with us helped us to find exactly the right phone for what we need.She had two phones in mind for us and helped us make the choice, giving us a lot of information about the pluses and minuses of each. She also helped us compare the two, noting the differences between them.She also helped us find exactly the right screen protector and case for the phone. The phone is subjected to some very harsh use and conditions, so this was really great! She helped us pick the right insurance plan on the phone as well. The case was somewhat weird to put on, but she patiently showed us how to do it.I would absolutely recommend this location if you're looking for great customer service and assistance choosing your phone, screen protector, and/or case. IMO, you can't go wrong if you purchase any of that at this store.
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December 2023 by Antonio Clavijo
I had an excellent experience with Nymirah at T-Mobile. Her customer service was exceptional as she assisted me in activating my new iPhone. She ensured I qualified for the process, and her attention to detail made the entire experience smooth and efficient. Highly recommend her assistance!
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October 2023 by Lisa Miller Fanning
Very friendlyIt's the only T-Mobile store. I go to very professional.
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June 2023 by Sammy Pounds
Most unfriendly uneducated to fix my phone they always tell you you got to call customer service
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May 2023 by Dave Smith jr
Manager Smelled like weed and was very unprofessional look high. Staff was all over the place. Wouldn’t recommend this store
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December 2022 by joseph cooke
I had a problem with my phone three of the people working in the store tried hard to get it fixed. I wound up having to get a new phone. The employees in a store were very helpful especially Anastasia.
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December 2022 by William Andrews Photography ASMP, PPA
Rahsan was a great rep that answered all of my questions and gave me real world applications and experiences for your products.
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May 2022 by Darcy O'Hara
Hands down the best experience I've ever had at a phone store. They were busy as heck and were still totally attentive to everyone in the store. Alex worked with us, he was so nice and knowledgable. The manager is also incredibly sweet. I love my new phone and the service is definitely superior to Verizon's. Thanks guys!!
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January 2022 by Seth Kaas
Been there many times over the past 7 years, always friendly and helpful employees. Rashad and Nicole were great today.
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October 2021 by Mike Grivna
Had a great experience at this location. The sales associate Angel is the best, he did everything he could to get me the best deal possible. Thank you!
