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January 2024 by Æ
Never in my life has a bank teller flat out refused to make change for cash simply because I don't have an account with their bank. I went to another TD location who gave me change no problem. Shameful conduct on the part of the teller. I just needed quarters for laundry.
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January 2024 by Prapti Kamdar
The worst customer service n the worst crew ever I saw in my 18yrs of banking I have done in this bank specially the manager n all front desk crew WORST WORST WORST EVER & Today is my last day with this bank CLOSING all my SAFE BOX & than my Account with them soon Too .THE MOST SLOW CREW EVER & No RESPECT FOR ANY ONE N MOST RACES CREW ??15th N JFK TDBank SUCKS ??
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December 2023 by qiu lin
There is a black woman in this bank who has a very bad service attitude. Because I am Asian and my English is not good, she is racially biased. When I arrived at 12:30 this morning, I went to the counter to withdraw $5,000 in cash and was told that it was all $20 invoices. , I said that $5000 was actually $20. I was a little unhappy. Every time I went there, this black woman made things difficult for me. When she saw me, she had a bad attitude and deliberately spoke a lot of English. I couldn’t answer. , she actually refused to let me withdraw money, refused to serve me, and asked me to withdraw money from another bank nearby. She is really bad!
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October 2023 by Kamaj Walker
I opened a new account today ! And g money was so helpful and I was complete happy and comfortable with my decision to join td ! Thank you Gmoney !
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September 2023 by Matthew O'Connor
Needed a notary on a Saturday but apparently they don’t offer those services on the weekend. Why even have a physical location?
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February 2023 by Theresa Anne Rebori
My go to! There's nothing they can't do!!
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October 2022 by Seven
For as busy as their location is, I was seen swiftly and was given the full attention I needed for my banking concerns. Very friendly and polite, I always leave with a smile.
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August 2022 by Sherida Douglass
It’s good to see large institutions such as TD Bank investing in their local community artists. Great job TD Bank!
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June 2022 by Comfort Asamoah
Business was swift and custo.er services was very cordial
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May 2022 by Jing Jing Yang
Terrible customer service, I have business account with TD bank, would never come back for this branch .
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January 2022 by Christopher Brooks
Horrible customer service. How the hell are you on one of the most prominent corners of the city and have such bad customer service. Waited two minutes while employees chatted and I stood there ideally. Please train staff on appropriate customer service skills.
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December 2021 by Andy Dang
It is hard to find a meter to park. I had to parked and walked 15mins to get here. But trust me. the young lady from customer service name Crystal is super professional. She handled my matter in a minute. Thanks again.
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October 2021 by GavinPlayz YT
It is hard to find a meter to park. I had to parked and walked 15mins to get here. But trust me. the young lady from customer service name Crystal is super professional. She handled my matter in a minute. Thanks again.
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July 2021 by Yan Yu
Worst bank I have experienced in my life. Homeless people come here to sit in customer service waiting chairs with no mask and security personnel reading his cell phone. Bank has an iPad sign in queue but staff completely disregard the order of arrivals. A complete joke of a bank. To think I used TD for 15 years and 10 years prior to that in Canada and see how a business deteriorated like this, is sadness & madness.Zero star!
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March 2021 by Courtney Burnett
The atm stole my large cash deposit & kept my debit card 4 days ago yet I still have not gotten my account credited for their faulty machine taking my money & card! Tried calling several times & no one answers the phones. Horrible!!! If an atm is broken put a sign on it!!! I want my money!