-
May 2021 by KGQ NYC
Good location, clean interior, helpful staff. Although the above was my experience when banking in person, I canceled my account due to terrible online and phone customer service.
-
February 2021 by Mo B
Let me start by saying I've never had bad experiences at any other TD bank branch. Two of my employee's went to deposit payroll checks here and were questioned and profiled like never before in their lives. They called me personally to verify the checks which I did and was extremely annoyed that was even the case as they 1. weren't even for that much $ and 2. has never happened before with any of my white employees. After they called to verify the checks they (TD) then called their general manager to verify my employee's IDs AFTER I as the business owner/ business account holder already verified the checks. This has me seriously rethinking my decision to bank with TD if this is the treatment my minority owned business is going to have to deal with on the regular.
-
November 2020 by angela siravo
I don’t understand why there no number at all to call and talk to someone to get into my safe box? Left messages and no one calls back. I’ve been calling over a week now. Drove by yesterday thought there might be another number? This is horrible customer service! I can not believe ....they close the back because of the virus but there not one person or number to call to get into my safe box! Called the 188 number no help. So mad ! Changing my Bank wants I get this Settle!
-
November 2020 by Douglas Cregar
One email, two web sites, all three are inconsistent on the hours the lobby is open. Email says closes at 1pm, store finder says 6pm, Lombard store site says 4pm. I would hope a bank could be consistent with their numbers. People in there are great - when it's open
-
November 2020 by Sunny Desai
Worst TD branch ever. Very unwilling to help a long time customer. “Convenient Banking” my A. Most unhelpful manager as well, surprised how he’s still employed there after so long!
-
November 2020 by Anne Khoury
This is great bank. Everyone is so helpful. They are courteous and efficient.
-
November 2020 by JEROME J VERDIER
Great customer service, full attention of staff who prioritize your visit as if it's the only thing that matters to them
-
July 2020 by Angelina Siravo Leary
They never answered phone .
