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January 2024 by DIANE BARR
Service is horrible. Staff are very unprofessional.
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October 2023 by Christian Cutillo
My experience at this td caused me to leave the company forever
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October 2023 by Adnan Khan
The worst bank on earth only 1 person working waited for 3 hours got frustrated and left.
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October 2023 by Vannessa Cooke
I love this Bank staff always polite and pleasant no matter which branch you go to their always helpful
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September 2023 by Moldavia Miller
I’ve never had a bad experience with this bank. Customer service always good. Only during pandemic I had to wait in drive through for a while. Overall no issues.
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August 2023 by Justin C.
Incompetent staff no one knew what they were doing kept calling manager to help ... ridiculously slow absolutely will not be coming back to this location only positive the guard was nice
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July 2023 by Michael M
Horrible. Standing in line for far yoo long. Only one teller is working. Customer service rep has no clients and she isn"t helping the only teller.
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May 2023 by Saeed Niakan
I opened a joint accountat this location a week ago. They messes up my wife's name on her debit card which led to our both debit card being blocked. So, we can't use our debit cards and we can't do any transactions online. I was able to reach them after many times unsuccessful to reach them and they said they will resolve the issue in a short time but that did not happen! We are disappointed with TD bank customer service and the service at this location. I will be closing my account soon and will bank at another bak.
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May 2023 by Jovan Lee Jimenez
Still don’t know why this bank exists here. Most inconvenient bank on city avenue.-Bad customer service, ghetto to say the least-Drive thru…why is that even there?! For display?DO NOT COME HERE
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March 2023 by Rob S.
Trying to get through to the main customer service line to report a possible identity theft. I cannot get through calling the main number. No one answers at the City Line branch and the phone number they say on the recording to call goes to a medical services company. They used to be a whole lot better.
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March 2023 by David Carter
City avenue is the best branch.....rapid has the best customer service skills!
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February 2023 by Alizeria Chimuco
Poor customer service and professionalism starting with the Branch Manager.
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December 2022 by Bonnie Aezen Marrama
Service is always good and prompt here!
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November 2022 by Alex Perez
Bad service And if you need more staff, hire staff capable of serving customers
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August 2022 by Ni K.
Td bank has fell off. At least this location. I laugh at their slogan now that they are the America most convenient bank. This location is always crowded. Always short of staff and the driver thru is hardly ever open during advertised hours. Or they'll have a full staff behind the counter but only one helping customers. The best thing this branch has going for them is there security guard. He is nice and friendly and smiles which reduces my frustration a bit. But these new processes Td has and lack of customer service at this branch makes me NEED to leave Td bank. When you call and try to address things with the manager they just give excuses.
