TD Bank is a reputable financial institution that is known for its excellent customer service. Based on the reviews, the branch in question has a dedicated and helpful staff who go above and beyond to assist their customers. One of the standout employees is Tanisha, who is described as kind, educational, and experienced. Customers appreciate her patience and the time she takes to listen and address their concerns, ensuring they leave with clarity and confidence. Another employee, Edward, is also praised for consistently taking great care of customers. While the branch can experience long wait times, the staff is commended for their efforts to ensure a smooth experience. They are attentive, even to customers with special needs, such as a reviewer who brought her children, including an autistic child, to the bank. The staff provided distractions and reassurance, making the experience less stressful. Overall, the reviews highlight the exceptional customer service and welcoming atmosphere at this TD Bank branch. The staff's dedication, patience, and willingness to go the extra mile have left a lasting positive impression on the customers.
Never answer the phone. Computer system is always down! Not professional
July 2024
Great Bank that has the customers interest in mind!!!!
July 2024
This location is hit or miss with more missing than hitting. The staff is just "too cool" where they know everything and move too fast thinking they got it when they make mistakes. It's actually the worst branch in the area. The second star is for the times they've got it right.
