-
November 2023 by Ashley Diaz
Usually the employees all look miserable in other stores but not here. They were actually very helpful and as a mother who was carrying her son and had many packages in the next trying to prepare for a wedding. I was very upset that i had to return stuff but the one thing i did not have to stress about was how helpful they’d be, it was so quick and easy and i could not be more grateful!
-
November 2023 by carmen parker
Quick and very effective. They are all very helpful. Absolutely no discrimination against anyone. Love this place
-
September 2023 by Charles Casale Jr.
I never have issue with drop off or anything. The person at the counter is always attentive and I know my package is going to get where it’s going. I also really like this new receipt for my records
-
September 2023 by Todd I
I went to fax papers on 9.6.23 @11:05 am. I used my debit card. 2 minutes after I made a 4.00 transaction I received another 10.00 to Palotv. I did not go anywhere.Especially Palotv. I had to look it up to see what that was. Watch out for those ups employees. They are thieves. I would go to another ups if you can. Unless you like giving money away. Stay away from this Ups. It's up to you.
-
September 2023 by Jaclyn Rockstar Wedding Officiant & Health Coach
Very polite and amicable young man assisted with my return! Excellent customer service here. I won’t ever go anywhere else.
-
August 2023 by Chef Jackee, Health Coach & Pound Pro
Very polite and amicable young man assisted with my return! Excellent customer service here. I won’t ever go anywhere else.
-
August 2023 by Elena Bagwell
I've had a mailbox at this UPS store for 7 months and at least 4 deliveries have gone missing and it's always someone else's fault. I've been told the driver took it back, it might have been delivered to one of the other stores in the mall, it was never delivered. If there's no picture, then there's no proof, even if they signed for it. The last one was an order for another mailbox the UPS store put my sticker on it. I picked up two orders that day. I was told, they must be in the same box, no 2 different companies. I was told I must have picked it up, no I brought back the one that wasn't mine. I was told it's not in our inventory that it arrived even though they signed for it and then he just stared at his computer until I left. While this was going on, a group of about 4 men were eating in the small space behind the counter and one of them decided to help the counter. He had no idea what he was doing. Very disorganized and they take no responsibility for any orders that are delivered there. I originally got this mailbox because 2 orders were stolen from my step. Ironic isn't it. I don't trust them and had to get another UPS mailbox from another UPS Store at my extra cost.
-
June 2023 by Evelyn Londono
I love the customer service here, only place I go to mail in my returns because they’re so nice!
-
May 2023 by shaneese goodwin
Dante was beyond professional and kind. I really like this UPS I never have issues returning my Amazon purchases.
-
April 2023 by Aneesa Hill
Dontae is great!!!He was so patient and helpful with me my while I reorganized my Amazon order based on the requirements to ship it back. Wish there were more people like him.Excellent customer service!!!
-
April 2023 by Ninoshka Montas
Super helpful and pleasant! I wasn’t able to print my label and the sales associate Dante helped me out by printing it. He was also quick and I was in and out within 3 min!
-
March 2023 by Tihesha Wilson
This store is amazing!! Fantastic customer service and support. Thank you Zia!
-
February 2023 by kgirl4147
Went to this UPS store today and the customer service was great! They were courteous and helpful. Not only were they fast and got people in and out they were just overall nice people. The store itself had a lot of great discounted items so I would definitely be going back not just for UPS but for other general household items. This will definitely be my go-to store for any packages being sent to me or having to be returned. The lady that work back there was so great and helpful. She gets five stars! I think her name was Salima or Salina.
-
January 2023 by Stephen Hellinger
The UPS store is inside a poppy store. The are open on Sunday. Bring pack tape as they charge $2.00 to use their tape. IDK. However, the staff is very nice and helpful. The UPS is located in a very small strip mall.
-
December 2022 by Ludyn Mena
Every time I come to this UPS location, the customer service is outstanding. The customer reps are always knowledgeable, friendly and willing to help. The area is always clean and welcoming. I would recommend this UPS store to everyone ?. Thank you for all you do.
