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March 2024 by Aiton DosSantos
Good Customer Service, employees very easy to deal with
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March 2024 by Mounir Ait elhocine
Please please be careful with the team of the company, After the day I use uhaul , I surprised someone to charge my credit card with chipotle. I have never used my credit card outside for 2 years . Team down , team down
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February 2024 by stephanie huntzinger
From start to finish the process was ridiculous. your staff is very very rude as well. Pretty much acted like I wasn;t even there. Also, I did not get a receipt for the final amount that was billed to me, so I have no idea why the quoted price i was given went up about 20 bucks. Will never use again,
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February 2024 by Віктор Кравець
Worst U-Haul experience ever
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February 2024 by Bastian Alexis
Thanks Yall!super easy
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February 2024 by Cottman99
The front-office staff and the valet at the Roosevelt Blvd. branch is knowledgeable, personable, and friendly. They have learned to keep-it lite for often difficult circumstances for people having to up-and-move.
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February 2024 by Donna Israel
I was able to renew the truck as needed.
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January 2024 by A H
Friendly service fully stocked store
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October 2023 by Sabrina Blair
Do not purchase from this site. I purchased a moving kit online and when I went to go pick it up, they could not find my order and did not give me a refund !!! So I’m out of $124 and no moving items !
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October 2023 by Oleg M
Rude representatives,especially the one at the propane pump refill.
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September 2023 by D A
Absolutely horrible experience.After dropping off the rental truck one day ahead of the deadline, I get a call two days later asking me where the truck is. After arguing that I'd dropped it off and they need to check their inventory, they say they'll call back.No return call. I call back later in the day to see if there are any updates but they still haven't found it but said they'll call back again.No return call. So I call back the next day. They haven't found it but said they'll call back.STILL no return call so I call back again and they say they forgot to look but will look into it. They finally find it and admit the key was stored somewhere it's not usually kept. Fine, mistakes happen. The rep said he'd ensure the return was reflected accurately.The next day, I'm reviewing my credit card statements and see a $120 late charge for being two days late with my return. No email, no text, no notification of any sort. Just a sneaky charge made to my credit card. Luckily, corporate is far more helpful and got the charge removed.Avoid this location at all costs.Oh and the best part is that they charge a $25 fee if their used blankets aren't folded. What a joke.
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September 2023 by sabrina b
Do not purchase from this site. I purchased a moving kit online and when I went to go pick it up, they could not find my order and did not give me a refund !!! So I’m out of $124 and no moving items !
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September 2023 by Odil
Very Horrible place waited 3 hours to pick up some small trailer.
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July 2023 by Jaleyne Jud
We rented a truck from U-Haul on Roosevelt Blvd. on Saturday, July 1. It was the 1st of the month, a Saturday, and a holiday weekend, i.e. a triple whammy. While the location was busy, all of the employees were nice and helpful. We had a challenging situation and they happily handled it for us. The female assistant manager was very helpful. Mustafa (sp?) was very helpful and friendly. I recommend making a reservation in advance, especially when the 1st of the month falls on a weekend. We were happy with our experience.
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July 2023 by Cristina Garcia
Terrible customer service at this location. Rude, makes up rules. The man behind the counter is a little man with A little authority and abuses it to treat people badly and make himself feel big.
