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March 2024 by Tee Spruel
By far my favorite UPS store! I use to live close to this location, but I moved about 40 mins away and I will still ride past any other location to come here. The whole staff is nice and very pleasant to work with. Amazing job Dan and the rest of the team :)
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March 2024 by Anushka Khurana
Very friendly, patient, and efficient staff
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October 2023 by Aubrey White
The team at the Ridge Avenue UPS store in Philadelphia is amazing. They are always helpful and patient, even when there is a line. They listen carefully to customers and make every effort to help people accomplish what they’re trying to do, even if the customers are struggling with packaging or copies or Amazon return codes or some other hurdle.
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October 2023 by Ainsley Maloney
I never thought I'd rate a UPS Store (aren't they all the same?) ... nope! The staff here is outstanding - five stars all around.I have a Mailbox so I stop in weekly and the guys are consistently solid. Every team member is friendly, professional, and ohhhhh so patient. I once spent 2 hours copying scanning printing and notarizing a ton of documents, and they took a lot of 1:1 time to walk me through it. They did not make me feel like an idiot when they definitely could have.They are quick to joke around and keep things lighthearted. They've carried large packages out to my car for me.I could go on and on.This location is THE best. They run through the line fast while providing quality care with your issue. I drive up the hill to go here rather than 30 seconds to the post office because they are welcoming, helpful, and 10x better.
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October 2023 by Kelly Cuttino
I’m from Maryland but I needed to ship back all my Prime Day “no’s”. After 3 trips to my cat, Tony was ready to help me. He was so patient and kind. I had a LOT to return and a spacial care package to ship! He was helpful and super efficient with my shipping needs. Thanks for making my experience pleasant!
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October 2023 by Rachel Lucas
Great customer service!! I placed an order online around 8:30am to print copies of my resume and online it said it wouldn’t be ready until 3pm. I called the store to see if there was anyway it could be done fast and the employee told me he’d work on it right away! Got an email about 15 min later and they job was already done! Would definitely go back to this location.
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October 2023 by Lizzie Rodriguez
I came to this store needing assistance and DAN took care of me. Such a kind guy. More than willing to help. He really came through. I can tell he holds the place together!! Ten stars for Dan.
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September 2023 by Anna C
The staff here is always friendly, helpful, and efficient! Many people are in and out, and I’ve rarely seen a long line. They make Amazon returns incredibly simple… just have your codes ready before you get there because it can be slow to connect to cell data while in the store.
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August 2023 by Miguel
Love coming here for my returns and shipping. It’s always super easy and hassle free. The staff is always friendly and eager to help you.
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August 2023 by Kelsey Tarzia
All of the employees are extremely hardworking and friendly. They always move extremely efficiently to help customers and never judge me for my (im sure extremely annoying) Amazon returns. I’m so glad to have this UPS as my neighborhood store!
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July 2023 by Kelsey Rowley
All of the employees are extremely hardworking and friendly. They always move extremely efficiently to help customers and never judge me for my (im sure extremely annoying) Amazon returns. I’m so glad to have this UPS as my neighborhood store!
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July 2023 by Marissa Shander
Everyone who works here is always SO helpful. They are beyond patient with a constant line of customers, and always make people laugh and smile. Never knew going to a UPS store could be so pleasant that I look forward to going there!!!
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July 2023 by Jen Naman
There's a reason why this store has SO many 5 star reviews and it's because of the staff. That team is friendly, knowledgeable, and fast. I go out if my way sometimes to go here instead of another store because they'll get it right.
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July 2023 by Kelsey Bruzgo
I have lived in the area for 3.5 years and use this UPS location at least once a month, if not more - always a wonderful experience, all staff are so kind, helpful, and efficient! 10/10 recommend!
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June 2023 by Jenny Smith
The UPS on Ridge has been my go-to for all of my Amazon returns since moving to Manayunk at the end of 2020, but after my first time using their printing/shipping services, I had to give them public kudos for their amazing team's customer service.I needed something printed and shipped for work ASAP, so I gave them a call late morning to confirm that I would be able to have the printing job done quickly after submitting order online (since the website said it wouldn't be ready until the end of the day), and team member Jay said he would be on top of it as soon as it came through, and he called me to confirm that it was ready (within mere minutes!). I got the materials and package shipped out so quickly, and it is always such a pleasant experience at the store - a kind, amiable, efficient staff with a great sense of humor deserves 5 starts in my book.Thank you Jay and team! You made a somewhat stressful/urgent task a piece of cake! :-)
