-
August 2025 by T T
The woman at the counter took so long to attend to each customer..
. It was ridiculous. She just took her sweet old time while the line stood still and grew. Castle Station location has great staff, not here.
-
July 2025 by SOKO BG
I went there for passports one of the coworkers told me you need to take an appointment but the other lady said you can come tomorrow 9 without an appointment so the next day I went there at 8:30 and they opened 9:20 I was waiting outside of the door for 50 minutes then the employee told me you need to come another day because nobody is here today to take care of you she send me to another office in New Jersey I’m waiting in line for 2 hours now
-
June 2025 by Keri L
Supposed to open at 9AM on Saturdays. From my experience, it doesn't open on time, even on week days. With no warning or anything. Sometimes there will be a long line outside, with people confused about why it hasn't opened yet.
-
June 2025 by Allison Tzeng
Quite literally the worst experience I ever had at USPS. My family regularly mails parcels using postage stamps, and this time I was trying to mail a box of items for a cross-country move. The woman there had the audacity to tell me I CANNOT PAY WITH STAMPS. I asked her to tell me where in the policy it states that. She pulled up Google Gemini, which is her source of info. I asked that she pull up the USPS policy to cross-check. She said no, yelled at me repeatedly, told me to leave the store. I asked for her name and she ripped off her name tag, but I saw it anyways. NATASHA, you are terrible at your job and you should be ashamed of the way you interact with customers. I later pulled up the policy on the USPS website (because she had threatened to call the police) and no where does it state you are not allowed to use postage stamps to mail parcels. Also, went to another USPS location in NJ and the nice lady there confirmed that there is no such policy, and happily processed the parcel. Also have mailed parcels from various other states and never ran into this problem. Horrible service and horrible woman.
-
June 2025 by Anne O (LibertyBelle76)
Save our United States Post Offices!!! it's written in the Constitution. Constitution needs to be reread not rewritten!!!!
-
May 2025 by Ashley Noecker
The woman who helped me with my passport this afternoon was absolutely amazing. I wish I knew her name for a personal shout out. She was the only employee there with a line of people, helping everyone in a timely manor. She was kind, professional & took me earlier than my appointment time. I definitely recommend this post office - 10/10
-
May 2025 by Jamal Mason
Good service, always in and out of this location
-
May 2025 by Elise Medina
Tried to drop off a package at 3:55pm and they wouldn’t take it. They said they close at 4 and as I’m posting this it’s 3:56pm. This happened before and I was here at 3:30. Poor service.
-
May 2025 by Harold Faberge
If you are trying to submit your passport application during the walk-in hours on Thursday afternoon they need you to first come in at 9am (open) to put your name on a list. I hope this is helpful to someone.
-
May 2025 by Michell De gonzalez
I rarely write reviews, but the customer service at this USPS location next to Dollar Tree on Snyder is unbelievably poor. The woman working there clearly dislikes dealing with people, and it shows in every interaction. She’s rude, dismissive, and acts like helping customers is a burden. If you hate working with the public, maybe you shouldn’t be in customer service. Truly one of the worst experiences I’ve ever had at a USPS.
-
May 2025 by Mijael alexis Vaca
The worst place, bad service, they don't know how to deal with racism, a lot of racism
-
April 2025 by Gerard M
This place is embarrassing. The laziest, rudest employees I have ever witnessed. A guy was there asking about a package and the employees were laughing at him the whole time.
-
February 2025 by Adela Tarcea
Very rude and unhelpful. Also locks the front door for “lunch” at 2:30pm until 4pm!!! Who takes an hour and a half lunch?!
She wouldn’t offer any tape and knew I went next door to buy some but hasn’t told me she’s closing the store for an hour an and a half.
I was gone for 5 minutes!
Unbelievable!
There are no rules at the post office!
These people do what they want, barely work and collect a check.
Must be nice
-
January 2025 by Tara Taylor
They seem to be closed unexpectedly every other time I come. Very frustrating. I wish they would keep their hours updated online.
-
January 2025 by Eee E
These women are amazing tbh. They see and deal with so much at this location. I come here weekly and have for years and have been impressed by how professional they stay when people really do try them lol. Just wanted to say I’m appreciative of their professionalism.
