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February 2024 by D G
Rude staff,always on cell phones. Horrible customer service.
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February 2024 by A Raymond
Was literally told they don’t have room to take prepaid packages. Sounded off so phoned someone I knew from the USPS who confirmed that is blasphemy. Pretty ridiculous how casual this office in not following rules. I reported this and hope others here complaining do the same so that we can instill some change.
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January 2024 by Jenna McBride
Showed up a few minutes before close and found the door locked. The friendly employee shooed me away. Classic.
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October 2023 by Danielle Enlow
I had no issues once I got here, but google maps list the absolute wrong location. This post office is at the NW corner of Broad & Sansom.
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October 2023 by Greg V
1 star is too many. They have an animal of a woman working behind the counter this morning, Friday, 9/8. I walked in and asked for direction regarding a missing package.First off, she told me to wait... took a private call for the next few minutes... and then proceeded interrupt and shout at me when I tried explaining the situation, after patiently waiting for her to get off her private call.I told her she needed to cool off because no one was angry but her, it was a very confusing experience. Staff needs to leave their toxic baggage at home, I came here for my mail not to be on the receiving end of the abusive behavior you've normalized for yourself.
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September 2023 by 215 215
Usps is useless when it comes to customer service. You literally cannot get in touch with anybody over the phone. The operating system is glitchy and doesn’t allow you to do anything.
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August 2023 by Google user
Usps is useless when it comes to customer service. You literally cannot get in touch with anybody over the phone. The operating system is glitchy and doesn’t allow you to do anything.
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August 2023 by Theodore Kapogiannis
Came at 8:10 today and doors were locked despite saying that this location opens at 8. Clerk just shook her head at me
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May 2023 by JHS
Nice staff, but put some music on...reminds me of my days in the psych ward...
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March 2023 by Alexandra Pabon
The employees here close 15 minutes before closing. They make sure all the doors locked so no one can give them work to do. They have done this several times already this week.
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December 2022 by Doris Dabrowski
Notwithstanding the message that the post office at the concourse is open, the doors were locked at 10 a.m. this morning, Friday, Dec. 23. No sign was posted about the closure.
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January 2022 by Hind Widad
Rude staff with a stank nasty attitude. Doesn't know how to talk to customers. Find a new job if you hate it. Worst usps. Will not be returning here.
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December 2021 by Lawrence Barnes
Clerk was not very unpleasant, and She used a yellow highline on my receipt. When I got home, the tracking# was unreadable. The numbers were completely covered. She must have known that would happen.
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November 2021 by Janae D
Empty at 1pm. Located underground on the suburban station concourse. You will definitely wander around trying to find it.
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April 2021 by Dani H.
Website says open until 6pm. Arrived at 5.10pm. Outdoor doors open, internal doors locked. Staff sat in booths but gesturing to me that they were closed. Pretty appalling service really.