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March 2024 by Leslie Grant
I've been waiting all day for a package that says it's been out fir for delivery since 9:07 in the mornin. Then 8:30 st night . I get a message that it was attempted to deliver. NOOOOO. no it wasn't cuz I've been here all day sitting by the door. Come on this is so crazy. People get crazy upset angry over their mail.. whoever's delivering near Newkirk Street in north philly. Please stop lying you never attempted to deliver anything and sure not the damn package ?please tell him to really deliver the packages
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February 2024 by Sidney Ikueze
The Worst Post Office in all off Philly. I am not exaggerating or trying to cast a bad shadow, I am writing this based on experience, not once , not twice, and this time is my last!My advice, DO NOT I repeat, DO NOT go to this post office if you will be needing assistance of any form or if you are unable to wait at least 1HR:30MINS on each visit.A very huge building I mean, massive structure with just one staff at the window! Who is in charge of USPS staffing or budget in Philly needs to questioned.
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February 2024 by Brendan Owen
worst post office I've ever had. I try calling and all they do is hang the phone up on me. They said that my address did not exist. I called the 1800 number and they said it was a valid address. I have 0 clue what is going on with my package and I'm furious now.
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January 2024 by LaLa Young
Quick and good customer service
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January 2024 by R Smith
I am surprised that people are saying that they receive delivery attempt notices, because my packages are often left on my steps for someone to steal. Although I have a big note, on my door, asking the carrier to "Please not leave packages on my step" and I've provided a neighbor's address, a couple of doors down to leave them. They still, often, either end up on my steps, or are no where to be found(presumed stolen). It makes no sense that the postal service would leave packages for other people to steal and claim that they have been delivered. I live on a busy, major, residential street, where people are walking up and down, all day, and accessing public transportation. There is no where to hide a package that has been left. Making complaints does nothing to change the problem.
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December 2023 by Danny Veliz
The person who helped me was very kind and attentive. I was in and out in a few mins
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May 2023 by Michael M.
I was in a 4 person line for 20 minutes. this is the worst run "business" ever. I'd prefer never to come here again!
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March 2023 by COOPERS CICHLID'S
Awesome today no waiting on and out very pleasant
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February 2023 by Oh K
Thieves."Attempt at delivery" means they liked what they think is in your package and keeps it for themselves. Honestly should be escalated and I'm doing so.I have a camera on my front door. There was no one at my door.
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January 2023 by Theresa Bush/benjamin
Unprofessional and rude that the type of people that work there.They’re not even worth the one star that I’m posting..
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August 2022 by SCerb.
They scammin here, I’m suspect. The amount of times packages just go missing, the “attempts” at delivery. It’s also so ridiculous the area that this post office has to serve. All of north Philly east of Broad st. I literally live at the line of 2 zip codes which means I gotta go all the way up there but there’s 2 other post offices closer to me in the zip south.I appreciate my main carrier, she’s nice, I’ve never had a huge issue with an individual but it’s the place as a whole and the fact that it’s one post office serving all of 21.
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July 2022 by Serbo
They scammin here, I’m suspect. The amount of times packages just go missing, the “attempts” at delivery. It’s also so ridiculous the area that this post office has to serve. All of north Philly east of Broad st. I literally live at the line of 2 zip codes which means I gotta go all the way up there but there’s 2 other post offices closer to me in the zip south.I appreciate my main carrier, she’s nice, I’ve never had a huge issue with an individual but it’s the place as a whole and the fact that it’s one post office serving all of 21.
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June 2022 by kyshaun myers
This place is beyond garbage. I have a strong feeling someone that works here steals packages. My packages go missing way to often or get “lost”. Last time i checked that was a federal offense. This place needs to have a serious investigation brought on to them
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April 2022 by MC Miskuly
I think things are turning around for this location. I had a really great experience with the staff, they were super helpful. For people saying it’s awful, I get it, but I do think that postal service employees and service industry workers have to deal with such mean people all the time, cut them a little slack. And really with mail just come prepared with your tracking numbers and be clear in what you need, it’ll be fine. Don’t be scared away from here.
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April 2022 by Jimmy Labb
There was a window and a receptionist present to receive packages. The mail carrier didn't informed the receptionist about any packages and left. Had to do a pick up. Totally incompetent!
