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January 2024 by allison
employees (women) are rude and unhelpful. The one man I’ve seen there once was nice. Idk what the deal is with USPS workers but 99% of them in this area are miserable and I dread speaking to them. They Sent my package to an incomplete address then didn’t help answer my questions about locating it. Just a frustrating place to go.
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December 2023 by Colliding With Mars
Kind of surprised to see how many negative reviews this place has. I ship pretty often and have come here frequently since moving to the area and I’ve never had a problem with this post office, even when asking the staff some pretty stupid questions. Always helpful and courteous people working here that get the job done efficiently. No complaints.
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January 2023 by Cori Frede
They are officially reopened after almost two years of recovery from the flood. Considering how long they were closed for the smell of fresh paint makes it pretty obvious that they only started the repairs recently.I went into drop off of mailing that was prepaid but the other woman that came into purchase a money order was told they don't have them yet and that they are reopening slowly. So just be aware that certain things might not yet be available.
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November 2022 by Marilyn S.
This post office has been closed since September 2021, with no apparent construction being done more than a year later. (I'm told there was flooding; happily, for me, I didn't live here then.) There is not even information on the building to indicate its closure, so that people who are new to the area would have no idea what is going on. Mail is consistently later than the day the USPS Informed Delivery service indicates it will be delivered. The population of this area of Philadelphia is around 10,000 people. We should receive a tax rebate for the substandard service.
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October 2022 by Nora Gaiser
This post office in East Falls is getting ridiculous about delivering mail in this area for two days no mail get there acts together if there are bills and it is on time I WILL SUED THE EAST FALLS OFFICE
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October 2021 by Sibylle Young
2 1/2 years going to this PO, always courteous and helpful when needed, thank you!
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August 2021 by Jerry Conboy
Absolutely TERRIBLE! Countless packages and mail which were supposedly delivered but we never received the items. Made reports online but nothing has come from their "Investigations". Completely and utterly useless. Scumbags taking envelopes before even being sent out for delivery. Ugh!
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June 2021 by Elizabeth Donahue
I love my mailman! He’s amazing!! 5 stars for him! 2 stars for the post office lolI pulled out of my driveway & he was at the end of the street and waved me down to hand me my mail! It was nice. If I’m out front..and he’s on theother side of the street..he’ll bring theMail...just the little things...you know..Lately I haven’t seen him around, it’s been someone else..kinda bummed.Haven’t received any mail for a few days now..and using the informed delivery app..I can see that there is a piece of mail that was due 3 days ago...and I’m really hoping everything comesToday...I really don’t want to go to the post office, none of my experiences there have been...well...good.Anyone else not getting mail lately?
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May 2021 by Matthew P.
They do the job as slow as possible in the post office if they do it. If you have a problem, address it with them, they yell at you, it's your fault and tell you to leave. I'm lucky if I get my mail before 7-730pm,
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May 2021 by Mohssin Bakkali
I've waited no less than 3 minutes with no signs of any of the employees to help. I rang the bell that says " ring bell for service " and here a USPS employee acting with hate and aggression. He's too high to talk he just wave with hos hand and point to the desk with his finger. I think with similar attitude he will stay sad the rest of his life...
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April 2021 by Dan Sanicola
Worst post office in the country. Horrible carriers that lose mail and kick dogs. I would demolish the place and rebuild/rehire. They all need to be fired ASAP
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November 2020 by Sheri Balsam
East Falls Post Office was able to help me secure my package after a bad shipping label and COVID/ election delays interfered with a timely delivery. John was especially helpful and I would recommend their service in the future to anyone!
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November 2020 by Quinton Butler
They opened my package stole from it and sealed it back up over the rip
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October 2020 by Kim Alsbrooks
Pretty basic. They are sometimes closed but I understand the pandemic is leaving the PO short handed so I won’t judge to harshly.
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September 2020 by Polina Matveeva
I send 6 packages. I didn't scan it, I just left it in the post office because I was in a hurry. 7 days passed, none of the packages even moved from their place and there is no information.
