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February 2024 by Rebecca Augustine
It's a post office. What do you say? Yes, the personnel are polite,and helpful as they should be.
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February 2024 by Pat Pat
Mail is left on the door stoop, unsorted. The regular mailman does not do this. Mailboxes are clearly labeled.
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January 2024 by meb
Almost every single package delivery either doesn't make it to my door or shows up weeks late, often damaged with an apology note from USPS. In the future, I will refuse to order anything online from any vendor that doesn't ship via UPS or FEDEX.Junk mail makes it to my door just fine, of course.... funny how that works.I keep checking for a very important package that was shipped a few days after Christmas (It's January 10th now). It keeps telling me that I should expect delivery that day, or it just says "Moving through network". My package has been sitting somewhere in Philly for over a week and still hasn't made it to my door. This happens so frequently that I have come to bet on it with every delivery.
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December 2023 by Aisata Bah
This post office works are so unprofessional. He walk to back without saying anything to us, he was gone for 15 minutes while we waited ut was five customers two people left. This is acceptable and rude
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October 2023 by Macy Schultz
I’d give a 0 if possible. Horrible at delivering mail. I’ve lost multiple important documents including my license from this Usps. Made multiple service request online and spoke to customer on the phone after going to post office a couple times. If you have an issue here you will not be taken care of in all seriousness, they don’t care.
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October 2023 by Jesse Williams
I came to this post office needing help certain letters were supposed to be mailed to my house and I didn't receive themfearing my mail was being stolen I went to the post office and asked them to hold my mail two weeks ago & I'm still receiving mail in my mailbox and for the last 2 weeks I come to this post office and ask them do I have any mail they say nothat's not even possible I don't know what the heck is going on in this place but if they can't do their job why do they have their jobs
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August 2023 by Alex Casison
One package was marked delivered but was never delivered. Another package said there was an "attempt" made for the delivery and they would try again the next day. It was 5 days after that "attempt" when they tried again and said it was delivered, but once again, no delivery was made. These two issues were in the span of one week for two separate packages.
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August 2023 by Autumn Cosby
no because why are they just lying! now just want to say y'all tried delivering my package at 9 at night knowing damn well y'all never attempted a damn thing! i had several packages being delivered from usps on the same exact day but somehow i received them but not this one y'all supposed attempted to deliver! BYE! i want my package
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August 2023 by Becca Evans
Packages missing / marked as undeliverable. I am missing very IMPORTANT mail from weeks/ almost a month prior. I am worried about getting a new license because they seem to not care.I found one of my packages in the middle of the sidewalk even though the mail room door was a foot away. When they do manage to open a door, they’ll throw mail all over the mail room and not put it in the mailbox. I don’t know what to do anymore because I never receive any letters despite multiple people sending me documents/paychecks/so on. I am missing a paycheck for around 500 dollars and I can’t afford rent solely because of their negligence.
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June 2023 by Hadiyah Evans
Was out side and the Mail lady was parked in front of my house and I got a message saying my package was delivered... But no package I asked her where was it she said oh I think I delivered in the other block , I'm go get it .. and she never came back so know I don't have a package.... I'm so tried of them hiring people that don't really want to work , . All you have to do is read the package the address is right there...
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June 2023 by Damon DuPree
Question to all. Did any of you call Postal Service Police, and lawyer have them as a witness as you fill out the the theft form?I pray all of you whom had issues with this Postal Service issues were resolved.This is ridiculous
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May 2023 by Ahmad Tayyib
I read most of the reviews and the negative ones are 100% true. My package was supposed to be delivered Saturday but they said no access , which is a lie because they have a key to deliver packages and other mail. They said the same thing today at 6:47pm which is a lie because I was at the door and no one ever came. I also went there this morning and the guy at the counter said my package was out for delivery. Either they need to fire the whole staff and hire all new people with proper etiquette or they have to shut the whole thing down.
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May 2023 by Lashana fuller
I have mail that I have been waiting for over a week. One of which is a paycheck from my job and also waiting for my kids social security cards. You need to do better because I will find out where to report this and have this resolved.
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March 2023 by Shell 215
West Queen Lane have not received any mail for over a week the worst
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March 2023 by Patricia White
❤????? To MY nephew; huh a I've seen you grow from a baby to a man... And even though I had to bring an I love you bear to exchange with someone who is equally as quirky... I know the staff will still be courteous and professional while hugging their bears ? ?
