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March 2025 by Zack Light
1. The store promised me a $100 visa gift card but I believe it was actually online order only. They went against customers' interests for their own benefits even if it means lying.
2. The store just enrolled me in a phone protection plan when I did my trade in, without asking for my permission or mentioning it. It's an expensive monthly subscriptiont.
3. The wait at the store can be very very bad.
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February 2025 by martina williams
I had the most horrendous experience at this location. It is way to much to type out, but I will say Kenny the sales rep and Dave the General Manager, should absolutely not have a job in customer service, I will never patronize this location again. And I am seriously considering leaving Verizon after being with them for well over 15yrs.
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June 2024 by Daniel Warner
Very good costumer service is amassing very helpful thank you Zack Daniella for. All your help
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June 2024 by TT's Tiny Toes
Pupp was very helpful, she was able to get me a new phone and all of my data transferred over very quickly.
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June 2024 by Tileen Jackson Purdie
Very satisfied with Ardiel
He was very attentive. His interpersonal skills was wonderful.
All my questions where
answered. And he was very hands on showing me how to set up my equipment for my internet & my mobile phone. He really helped me and made me feel comfortable using my new phone. I know I will be able to get the help I may need in the future
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June 2024 by Mike Noel
Ardiel took the time to listen to my needs and made sure that I could take advantage of every discount available to me! Definitely top notch service here.
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June 2024 by Jim Hagan
Danyella was knowledgeable and answered all my questions.
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June 2024 by Valerie Roberts-Deas
She was awesome and an amazing help I would definitely recommend this location when she is available. She was very attentive and knowledgeable.
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June 2024 by Alberto Romero
Personal, quick, knowledgeable, familiar yet professional.
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June 2024 by Pamela Baines
THAN YOU Ardiel for your OUSTANDING CUSTOMER SERVICE/SUPPORT!! I so greatly appreciated YOU taking the time to carefully answer my questions and your hands-on experience guiding me with understanding and using my phone..THANK YOU!!!
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June 2024 by Kimberly Hemphill
Zach was amazing. I would give 10 stars if I could all because of him. He helped me and my 85-year-old mom get the things that we needed to move into her new apartment.
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June 2024 by CAROL RIDDICK
OMG!!! So much to say. I took my 83 y/o Aunt in today to update her phone and services. We were in the store ALL day but it felt like we were there for only a half hour because the staff was so AMAZING!!! Zack was the Verizon representative that helped us and he could not have been better. He was so patient with us, he was extremely helpful and was more knowledgeable than I’ve ever known a rep to be. I seriously didn’t realize we had been in the store as long as we had because he was so personable. He took his time, he answered every question I had and he explained everything, in detail, to my Aunt. She went from not wanting a new phone to being so comfortable that she walked out of the store happy and making jokes.
Thank you VERY MUCH Zack & Verizon!
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June 2024 by Karen Roby
Pupp was amazing!!!!!
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June 2024 by Craig Barkan
Ardiel was very helpful, explained everything and answered our questions.
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June 2024 by Sandra Bradley
Ardiel is a pleasant & very knowledgeable young man. I am 79 yrs. of age and appreciated the time and patience that he extended to me.I can understand much more about the usage of my IPhone.I deeply appreciate his patience and expertise.Verizon is blessed to have such a fine young man and so am I.Thank You
