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February 2024 by Linda Maccariella
Vijay gave me excellent customer service. A pleasure to deal with.
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February 2024 by Dylan Hunt Stephan
I came here to sign up for verizon and the staff knowingly lied to me several times to convince me to sign up. as i signed up i asked two different staff members what my rate would be, and when i could expect increases and both staff members AND the manager confirmed one rate and told me that the rate would be set through the end of my contract. that rate was 100 dollars. i’ve just been told by verizon that my new rate is 130 dollars and that this was a scheduled thing. either these staff memebers knowingly mislead me to try to sign me up or all three of them (again, manager included) were so unfamiliar with the thing they’re selling that they weren’t competent.i’ll 100% be cancelling my contract because of this company’s unethical business practices, and this stores poor customer service.
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January 2024 by Valentina Brice
Sales Rep was awesome!! Took time to answer all questions that I had. Made the purchase experience a whole lot better. Thanks Cody
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January 2024 by Sherri Minggia
Vijai is exceptional at what he does. I was in the store December 26th & December 28th.He takes the time to listen.Vijai communicates in the lingo I can understand with all the technicals to reach the solutions.
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January 2024 by Vicki Jane
Whatever happened to polite conscientious customer service????The two young men at this store were most unhelpful n quite surly!!I will not go to this location again
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January 2024 by Mike Mckenzie
Slow service. It isn’t particularly efficient at all.
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January 2024 by Rob Engs
Staff was very friendly and helpful
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January 2024 by Zach Morris
This store has great customer service! Dave helped us figure out a bunch of complicated changes to our family plan: we left with new devices, a better plan and a cheaper monthly cost! He was really patient with us and super kind!
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January 2024 by John Draus
Vijai did a good job. Excellent customer service.
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January 2024 by linda brach
Agreed! Vijai was a top notch problem solver! While trying to switch carriers from ATT he was the one who figured out my phone was locked and had to be unlocked. Verizon sales people on the phone had no idea. He got the job done! Time was of the essence bc I had to catch a flight! Thank you again!
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December 2023 by Richard Kurowski
Very helpful! Excellent experience
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December 2023 by Colin Jerome
Pre-ordered the new iPhone in the middle of September. They ordered the wrong size for me and I was unable to order the correct size until the phone came in and they can “scan” the actual phone as a cancelled order. Called monthly since then to ask for status updates and got nothing every time. No window of when it would come in. Said they would notify me when it came in. Just tried to call and they have no idea if it came in and they said they can no longer check the status and that I would have to go to a real Verizon store to get that checked, even though they had checked this exact thing in the past. In one of my monthly check ups the employee accused me of lying about the employee ordering the wrong size, even though I provided the receipts that he in fact did not order the right phone. DO NOT GO HERE THEY ARE USELESS AND WILL MAKE YOUR PHONE BUYING PROCESS LONGER THAN IT NEEDS TO BE. THIS IS NOT A CORPORATE VERIZON STORE.
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December 2023 by craig harris
Excellent customer service. He is knowledgeable and treats customers well.
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December 2023 by cielito vivas
Went to upgrade my phone and take advantage of Black Friday deals. Was helped by Solution Specialist Ben who was great. Thorough with explaining my services and upgrades and helped transfer date from my old phone. 5 stars. Thank you!
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December 2023 by Marisa Felsher
We had a great experience with Ben! He made transferring service extremely simple.