-
March 2024 by Chastity Jones
So when I first got my car it was a 4.5 review. It but when I say I honestly regret my decision to purchase my car here. So I haven’t had my car 3 months. When I went in I was originally supposed to see Art, but I was switched off to Angelo. So I’m there for hours trying to get approved for a loan since. I finally get one for the car I want.They well me to tell the bank I put down 5K as my down payment. When I actually put down 1500. I’m like . Okay? So I’m a stickler about paper work so I’m reading through everything before I sign and I see a clause where it says “ you can’t return the car simply because you don’t want it anymore” basically it’s yours once you sign this. This was a huge red flag for me and I even ask about this and he tried to play it off . But I know like 99% shops give you like 30 return policy . Why wouldn’t this one??So I ask about gap insurance or do they offer an extended warranty? They said 90 days and I was trying to get someone for a few years even if I had to pay more for it but they said it’s only 90 days . Through them . So I’m like oh okay .So I get into my car . I noticed my mirror screen is cracked : I asked them about fixing it. They said they would it was supposed to be fixed but it was placed on the lot “ soo fast” they didn’t get a chance to order it. Mind you Amazon exists ? but I said okay put this in my paperwork so this can be noted that it will be fixed no charge to me.Prior to me leaving I notice my inspection stickers were lifting I asked them to fix it . I go back to look before I leave their GONE! Angelos response ? You have 7 days in PA. To get stickers . Sir Idc if I have a year please make sure my car that I just paid for is legit!I drive off. I got to fix me rear view mirror and what do you know . It’s broken . So I call them they tell me to come back tomorrow and they will fix it. And this begins the 3 months of the run around game .I go to my local mechanic to have the car checked out and I find out that all 4 of my tires are balled my under carriage is almost shot breaks are done . I shouldn’t have passed inspection and so much more mind you my car is 2 weeks old! So of course I reach out to them because now this is 3k worth of work that is needed and I’m pissedSo I they have called ID once they know how you are they stop answering your calls. My calls would go ignored for days on end. When I would finally get In touch with someone they would say the person I needed to speak to wasn’t in the office .My Menenich finally reaches them on the phone and low key calls them out on what their going with the run around and they semi do some of the work that needs to be done . But. A month later !! My TRANSMISSION goes ! Mind you this a 2016 with 106 miles. Nissian rouge .It took a month ! For it to be fixed . I went a month without a car . And when I finally was able to talk to the owner when everything hit the fan it was like I had no idea about anything. I named everyone I had spoken to and he said “ wow you’ve talked to everyone” with ZERO solution. What’s worse is I had to pay for my own towing . When they said the would have my car towed to them . I wasted hours waiting for them just to say they didn’t have anyone .They don’t have any loaner cars nothing your literally on your own .I can say the only person who wasn’t bad was Juan the service person who fixed my radio and Mirror once he was told about it .But on top of everything I got a call saying they were gonna cash a check for 1600 to pay my tax titles and fees to Penn dot when that was ALREADY PAID also I never signed a check and they never called me back it was the fact that they even attempted that when they knew I had my paper work is wild !! When I say RUN AWAY!! It isn’t with the hassle it took my 3 months to write the review and I wish it could’ve been better don’t like this place take advantage of you like they did me* I have all my text messages as proof too I case they wanna get on this review and try to lie*
-
March 2024 by John Attia
Vista was awesome! Stephanie and Pete made the experience seamless, quick, easy and got a great car at an affordable rate!
-
March 2024 by Kimm Morales
Art is very helpful for us & put us on a good car!
-
March 2024 by Janaira Middleton
Great place!! I’m so glad I came here to the best car dealership I’ve ever been to. Everyone was so wonderful and shoutout to my girl Stephanie for making it happen for me!!!!!!!!
-
March 2024 by Javier Adorno
Sales Team member Art was amazing and quick with all the forms and getting me approved for my car loan
-
March 2024 by Kayla
I had such a good experience purchasing my first car, art is super helpful, he made my process extremely easy, he went out his way to make sure I was satisfied. Also a great personality and very welcoming place .
-
March 2024 by Ameena Lewis
My experience with Mr.Art at Vista Auto Group was great I really enjoyed everyone there. They was a great helpThank you
-
February 2024 by Nyshierah Blackston
Art is all about his business. He’s very informative and listens to your concerns. I had my doubts that I would be approved or not find the right car, but he made a way.
-
February 2024 by James Falligan
Stephanie she was a good person to me yall the best in business
-
February 2024 by Belinda Ketter
Hey guys check them out they good fast and can get you what you came for and go in there for Lydia she very nice funny can get you in and out
-
February 2024 by Michaela Marie
Recently bought a car from here . With all the cars I’ve bought over the years this I will say the easiest and fastest way to buy a car . Art who sold the car made the entire process simple and explained everything. Recommend going here for your next car .
-
February 2024 by Victoria Wright
I had one of the best experience here Stephanie was such and outstanding help and she definitely got me into vehicle y’all need to go check them out
-
February 2024 by Kendra Drummond
Art was a kind gentleman and helped me when I was in there stressing out losing my mind. But he made it all better and I walked away with my car and mind intact.
-
February 2024 by Charlise Flippen
Came in and had a good experience with Stephanie, she’s very pleasant and helpful and makes you feel very comfortable in buy a car will suggest to anyone that is looking for a car with out any judgment!!
-
February 2024 by MG Neblett
Art was very helpful and the staff it was smooth and very professional, thank you so much for your help!
