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February 2024 by emma andrews
Somehow they forgot the bacon on my BLT hoagie :/
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January 2024 by Christine
Ang and Heather, Albert too .friendly great serviceGreat team you have thereFrom morning to night , Thank
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November 2023 by 6oulx
I ordered a parfait and asked one of the employees if they could make it a specific way. The “manager” some African American lady interrupted our conversation and straight up told me that she couldn’t make it the way I politely asked the gentlemen for it to be made. She actually didn’t even give him a chance to respond before she rudely interrupted. The way I asked for it to be made was an even easier process and wouldn’t require it to be blended. She just wanted to repeat that she was manager and did not want to provide customer service. Today I entered a completely different Wawa while out working and the nice employee prepared it in under a minute. By the time I payed it was made and she was more than happy to help. Please get rid of this rude lady at Richmond Wawa, she just has bad vibes. Not my first encounter with her. Also I’m very non confrontational, she made it very awkward one day later I’m still in disbelief. I re-entered and can overhear her and her coworkers using profanity in the kitchen area. Terrible experience, I use to really like this location.
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October 2023 by Robert Dever
Waited 1hr for burnt pizza! Stay
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September 2023 by Simmi K
I've been attending this Wawa for a few weeks during my lunch break. The associate that makes this place great, quick, and efficient would have to be the cashier named HEATHER! No matter how busy it is during lunch hour, she still greets every customer with a smile and is attentive to every single customer's needs. She's the reason why I come here during my lunch break. Lovely person. Thank you, HEATHER and the rest of the staff who work so hard to make my lunch break fast and efficient! My coworker and I will certainly return!
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September 2023 by Roxie Walace
Customer service from the manager was horrible , she was short and the only person wearing a BLACK shirt on so I assume she the manager. Went into the store to order a sandwich. I didn’t see chicken salad on the menu so I politely asked her , (excuse me )do you have the salad in the softest voice ever and she spoke firm , rude and nasty with a face of irritation and reply NO!!! she was making people food with such a attitude, slamming mental trays down and very short . I have NEVER EXPERIENCED A WAWA SERVICE LIKE THIS BEFORE AND THIS WAS MY first time in that area and that store , I’ll be SURE TO NEVER VISIT THIS ONE AGAIN, but the cashier Jennifer was extremely nice ? this incident was 8/16/23 around 130pm
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August 2023 by SeanPHL
A Wawa that isn't open 24 hrs is useless. They should put their ATMs outside if they are going to close.
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August 2023 by Tearrah Dennis
I’m currently 8 months pregnant been trying to come here for about a week now for my ICE on a late night since it’s so close to my home and they closed but it says 24 hours doesn’t make any sense the employees just be walking around having fun on the clock saying they closed!!
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May 2023 by carlos delgado
Man I love Wawa but this one has A lot of crazy’s outside and it’s posted there is a bathroom but THERE IS NOT thanks for wasting my time.
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May 2023 by Dorothy DeMario
Love wawa, however the prices are so expensive 20.00 for a sandwich and a large bag of chips.
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May 2023 by Andrea Dressner
Placed an online order for curbside pickup. The staff was soooooooo friendly and helpful. Very thankful for their service!
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April 2023 by Shannon Oliver
I like this wawa,the only thing is that lately they don't have what I'm looking for. And they use to be stocked up but not too much anymore.
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March 2023 by Esteban “Taíno” Santiago Jr
Too many bums hanging inside the establishment. Enjoying free coffee,chocolate,free donuts and cakes. What's the need of a security guard when he mingo with them. Too many Wawa closing,it's ashame.
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March 2023 by Bill M.
The staff were friendly and attentive. The service was quick and efficient. That being said, the Italian hoagie was nothing to write home about. The flavor was completely nondescript. The meats have no personality at all. The same goes for the cheese and the roll was chewy and lacking flavor. My advice is to get as many toppings as you possibly can. It won't save the sandwich but it will help.
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February 2023 by William Weir
Ask for manager left my wallet they so there no manager dudes or security made ou with 600$ but I just wanted my license an info but guess they thought there rich for a day lol I would of least left wallet in store well kenzo that’s what ur proud to be called