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March 2024 by Dynamic Tuo
The customer service sucks here in a place of work with no one really waiting on an order it was a lot going on waited at 10 mins just ti order the place was very unprofessional and I won't be
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March 2024 by Ed Larsen
Door dashed it. Pleasantly surprised by the boneless wings. I will order again.
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February 2024 by Chelsea Swan
Even on a chaotic Saturday night, the manager with the dreads (didn't get his name) was able to help me out with my order. I placed an order online and needed to modify it. I called and there was no answer for 10 mins that I was on hold. I went into the store and he apologized that they weren't taking orders (or modifications) on the phone. He was able to correct my order with no issues.
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February 2024 by Dan Mills
one corn order of 10 was wrong flavor, drink was not tea, sandwich was 2 tenders and not right flavor, 2nd corn of 10 was only 9 pcs, fries look like half were eaten gone, and everything was cold. Last time the manager was to call about the problem but never did.
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February 2024 by Abu Tayeb
I ordered a meal online and waited a long time and did not receive the order until this moment. I called more than a hundred times and no one answered the phone. There must be respect for customers, and I do not get money from the street for them to behave like this with me. I am very upset with this dirty treatment.
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February 2024 by RamixAwad
EASILY the best wingstop i ever went to i just left. everything about it felt perfect the food was perfect the soda machine is down but im sure it’ll be back up soon. the food was 10-10 the staff put their heart and soul into this grub i made sure i thanked the night time manager just now and all the staff was great overall best wingstop i ever went to. the music was blasting and i love that it felt like home with a side of wings.
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January 2024 by Jennifer Soto
Rude staff. Got there to pick up my online order on friday night and was ignored for 15 minutes. Then everyone that came after me was greeted. I had to go to the window again and get their attention to ask if my online order was ready and it was. So I sat an extra 20 min when my food was done the whole time. Their soda machine is down which isn't a huge deal but I paid for a 20oz drink and the drinks they have are 12oz so it's a ripoff. Our food was so cold by the time we got home and not only that, we open the bag and i ordered 5 piece chicken tenders and there was only 2 in the box and they didnt put in the ranch i ordered (and i paid almost $5 for the large ranch). I had to drive all the way back. It was a disaster. I understand being behind but they should still be greeting people.
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January 2024 by Rachel M.
Horrible service. Always gets order wrong and never fixes their mistake. DO NOT ORDER FRON HERE
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January 2024 by Danielle Flynn
Rude staff
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January 2024 by Cee “Firstlovyaself”
Don’t waste your time. Drive the extra few miles to go to the Wingstop on Cottman Ave. Not only is the employee’s extremely rude, they are unable to get your order right. The soda machine has been out of order for months, and for some odd reason management doesn’t seem to think that it’s important enough to have fixed. I ordered the 10 piece garlic par wings I was given 9 regular plain dry wings, the fries had no seasoning on them, when I ordered the regular amount of seasoning.
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December 2023 by Jazz Scott
I was excited when this place opened cause I do live across the street and love wings but the longer this place is there the worse it gets time after time I’ve given more chances to this place thinking maybe they had an off day but the last couple times I went it it has just full turned me off to start the last chicken sandwich I got was completely uncooked when I bit into it like just top layer cook whole inside pink and raw this made me sick to my stomach and swore this place off for months but last week decided to give it another try I went in and waited about 10 minutes for anyone to even acknowledge my existence even though there was a couple employees standing on their phones while others worked besides that I was waiting on some fries which is fine but one of the employees asked if anyone wants some of the chicken they just pulled from the fryer and two other employees proceeded to put their hand in grab one and eat it then go back to preparing my food and other all without having gloves on this made me sick because I know most of these employees touch a variety of things including their phones etc without washing hands and wearing gloves then I proceeded to go home and eat my wings when I opened the box I noticed just about every single wing was tiny 3 could have counted as a single wing which is weird to me because the employees were eating decent size wings with their bare hands when we were their it’s a shame cause this place has potential but the employees really just can’t run a store here
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November 2023 by daniela quintana
Worst service, fry the same chicken add your flavor how hard is that and still screw up the order ,more than twice. Wingstop said come get the order we forgot ,keep it done with them .
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November 2023 by Raymond Blanco
Food is always on point! Always greeted when I walk in! They do a good job!
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November 2023 by Jman101 jman101
Takes way way too long. Serving friends first and non stop talking and not
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September 2023 by Alexander Chokas
Visible fire and smoke in kitchen upon entering. Employee fired in front of customers and proceeded to spit on the counter and yell before leaving. Wings and fries ordered for pickup at 615pm were not ready until 740pm. No apology or offer to cover part or all of the order. When I arrived home order was missing two orders of fries. Wingstop sent me a $5 gift card with no other written or verbal response or apology. Insulting. Great wings but unacceptable handling of negative customer service situations.
